Cruzio engineers will be conducting emergency maintenance on upstream hardware serving some Wireless Pro customers in Midtown Santa Cruz, today between 2:00PM and 4:00PM. There will be brief periods of downtime during this window. We will keep downtime as minimal as possible.

Cruzio engineers have identified an issue with the server hosting former Coastside domains. Our upstream server provider is working to restore their data center’s operations. At this time, their estimate for time until restoration is 10-16 hours, or potentially longer, depending on the extent of the problem.

Cruzio engineers will be conducting maintenance on upstream equipment serving some wireless customers in the Palo Alto area on Monday 8/10 between 11AM and 3PM. Service interruptions may occur during this window. Technicians will keep downtime as minimal as possible.

Cruzio will need to perform some emergency maintenance which will be effecting some wireless customers on the west side of Santa Cruz. The issue being addressed may be causing slower speeds for some wireless customers. The interruption should be no more than a few minutes and should happen at exactly 5pm. We apologize for the inconvenience.

Mail services should now be back to fully restored status. If you are still experiencing any issues, please contact technical support.

We are currently experiencing a mail outage that may be effecting some email customers. We are working with our upstream providers on resolving the issue and will report back with any updates. Any email sent to our customers will be queued and delivered once services are restored so no mail will be lost during the outage.

Cruzio engineers have identified an issue with service to 708 Water St. and will be working to address this tomorrow afternoon between 2pm and 5pm. We will keep service interruptions as minimal as possible.

This issue should now be resolved. However, if you are still experiencing any issues, please reach out to Technical Support.

Some customers in the Butano area may be experiencing a network outage. Engineers are currently investigating and updates will be provided as we get them.

Engineers have finished making repairs and all services should now be restored. If you are still experiencing any issues, please contact Technical Support.