Cruzio engineers have implemented a solution to resolve the issue preventing login to Cruzio mailboxes. Mail delivery should not have been affected, and all mail services are now operational. We will continue to monitor for any additional issues.
4/4/2026 9:50AM – Outage affecting Cruzio Standalone Mail Services [UPDATE #2]
Cruzio engineers have advised involved maintenance is taking longer to complete than initially anticipated. Technicians are still actively working to reach a resolution. We will continue to provide further updates.
4/4/2026 9:50AM – Outage affecting Cruzio Standalone Mail Services [UPDATE]
Cruzio engineers have identified an issue preventing login and are implementing a solution to resolve the problem. We will continue to provide further updates.
4/4/2026 9:50AM – Outage affecting Cruzio Standalone Mail Services
Cruzio engineers are currently investigating an incident affecting login of Cruzio standalone email services. Web hosting mail services are not affected at this time. We will continue to update this page will more information as it becomes available.
4/3/2026 2:20pm – Network outage around Santa Cruz Westside [RESOLVED]
Engineers have resolved the issue. If you are still experiencing any issues, please contact Technical Support.
4/3/2026 1:45pm – Network outage around Santa Cruz Westside
Some customers may be experiencing an outage in the Westside area of Santa Cruz. Engineers are working to resolve this quickly and will post updates if we get more information before restoring services.
4/2/2026 3:00PM – Power Outages affecting some Cruzio customers in the Downtown and Midtown areas of Santa Cruz
Cruzio engineers are tracking a large power outage that is causing service issues for some Cruzio customers in the Downtown and Midtown areas of Santa Cruz. We will update this network status as more information becomes available.
3/31/2026 9:00AM-10:00AM – Emergency Maintenance affecting some Wireless customers in Westside Santa Cruz [RESOLVED]
Cruzio engineers have completed maintenance on upstream equipment providing connectivity to some Wireless customers in Westside Canta Cruz. If you continue to experience any issues, please contact our technical support team.
3/31/2026 9:00AM-10:00AM – Emergency Maintenance affecting some Wireless customers in Westside Santa Cruz
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Wireless Pro customers in Westside Santa Cruz on Tuesday 3/31/2026 9AM-10AM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.
3/25/2026 1:00AM-2:00AM – Emergency Maintenance affecting a small number of Wireless Pro customers in Half Moon Bay, Santa Cruz, and Watsonville
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving a very small number of Wireless Pro customers across our network on Wednesday 3/25/2026 1AM-2AM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.
