Repairs have been made and all services should now be restored. If you are still having any issues, please contact technical Support.
09/22/2026 1pm – Network outage in La Honda area
Some customers in the La Honda area may be experiencing a network outage. Engineers are currently investigating and updates will be provided as we get more information.
09/17/2026 10pm – Network outage in El Granada/North HMB area [RESOLVED]
Engineers were able to find and resolve the issue causing networking issues. If you are still experiencing any issues, please contact Technical Support.
09/17/2026 6pm – Network outage in El Granada/North HMB area
We are currently experiencing a network outage that may be effecting some customers in this areas. Engineers are currently investigating and updates will be provided as we get them.
9/17/2026 11:00AM-5:00PM – Maintenance affecting some Wireless Pro customers in the Half Moon Bay/El Granada area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Half Moon Bay/El Granada area, between 11AM and 5PM on Thursday 9/17. There will be intermittent downtime during this time window. We will try to keep interruptions to a minimum.
9/11/2026 4:14pm – Emergency maintenance in Cienega Heights area
Services may be interrupted for some customers while engineers perform emergency maintenance. Down time should not be more than a couple of minutes.
9/10/2026 8:30AM – Power Outage affecting some Wireless Pro customers near Laurent St. in Santa Cruz [RESOLVED]
All services should be back up and operational. If you are still experiencing any issues, please contact Technical Support.
9/10/2026 8:00AM – Power Outage affecting some Wireless Pro customers near Laurent St. in Santa Cruz
Cruzio engineers have identified a PG&E power outage affecting some Wireless Pro customers in Santa Cruz near Laurent St. Service should be restored once power comes back.
9/2/2026 10pm – Scotts Valley outage [RESOLVED]
Engineers were able to replaced failed equipment and restore services. If you are still experiencing any issues, please contact Technical Support.
9/1/2026 8pm – Scotts Valley outage
A small number of customers in the Scotts Valley area may be experiencing a network outage. We are working on trying to get access to the site to investigate the cause of the wireless outage. Updates will be provided as we get more information.
