Cruzio engineers have confirmed upstream equipment and services have been restored, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers are currently investigating an outage affecting upstream equipment serving some Wireless customers in Santa Cruz. Cruzio technicians are working to restore service as soon as possible. We will continue to update this status page with more information as it becomes available.

Cruzio engineers will be conducting emergency maintenance on infrastructure that serves customers from our Loma Prieta mountaintop site, including customers in Gilroy, on Friday 3/21/2025 9:00AM-6:00PM. Brief periods of downtime may occur as technicians complete maintenance. Cruzio engineers will keep interruptions in service as minimal as possible.

Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Watsonville Friday, March 21st 10AM-12PM. There should only be a few brief interruptions in service during this period. Cruzio technicians will keep downtime as minimal as possible.

Cruzio engineers will be performing server maintenance for Cruzio Web Hosting services on Thursday 3/20/2025, from 9:00pm to 12:00am. There may be brief periods of downtime while servers are updating. Cruzio engineers will keep interruptions as minimal as possible.

Cruzio engineers have resolved an issue affecting some wireless customers in the Higgins Canyon area. Service should now be working normally.

An issue affecting some Wireless Pro customers in Capitola has been resolved. Service should now be working normally.

Update –

Engineers are working on repairs and current estimated time to repair is end of day Wednesday 3/19/25. We apologize for any inconvenience this may cause. We will continue to update this network status as more information becomes available.  – Thank you

Cruzio engineers are investigating an outage affecting some Wireless Pro customers in the Capitola area. There is currently no estimated time for restoration. We will continue to update this status page with more information as it becomes available.

Our upstream DSL and phone provider will be performing emergency maintenance this morning starting at 11:00AM. Once service goes down, it should only be down for about 15 minutes, then service should be restored.