Cruzio Engineers have addressed the issue causing the Wireless Pro outage in Jardines. If you are experiencing further issues feel free to contact our Technical Support team.
12/20/24 3:22pm – Outage affecting Wireless customers at Jardines
There is an ongoing service outage for Wireless Pro customers in Jardines, Cruzio Engineers are on route to investigate. No current ETR. We will update this network status as more information becomes available.
12/14/2024 2:15PM Wireless service outage in Scotts valley
Customers in the area of Scotts Valley might be experiencing an outage with their wireless service due to weather. Cruzio technicians are hard work trying to restore service to this area.
12/14/2024 7:00AM Wireless service outage in Santa Cruz
Wide spread wireless service outage affecting residents on different part of Santa Cruz county due to weather.
12/14/2024 6:30AM Wireless service outage in Half Moon Bay and surrounding areas.
Wide spread wireless service outage due to storms, currently affecting San Mateo county residents.
12/13/24-12/16/24 – Outage affecting Wireless customers at Jardines
Cruzio Engineers advise that service for our Wireless Pro customers in Jardines will be down with an estimated recovery of Monday December 16th. Due to unsafe weather conditions our engineers cannot fully complete the repairs necessary until the weather improves. Our apologies for this lengthy service interruption.
12/13/2024 9AM-6PM – Maintenance affecting Wireless customers at Jardines
The previous window of scheduled maintenance has been postponed one day, and Cruzio engineers will be conducting maintenance at Jardines between 9AM and 6PM on Friday the 13th of December. There may be brief interruptions in service during this period.
12/12/2024 1:45AM Service Outage affecting Tunitas, Lobitos, Purissima Creek and surrounding Areas
Wireless Outage affecting services in Tunitas, Lobitos, Purissima Creek and surrounding Areas. Technicians are currently investigating the root cause of the outage.
12/12/2024 9AM-6PM – Maintenance affecting Wireless customers at Jardines
Cruzio engineers will be conducting maintenance at Jardines between 9AM and 6PM on Thursday the 12th of December. There may be interruptions in service during this period.
12/10/2024 12:50pm – Outage in Santa Cruz area [RESOLVED]
All services should be restored. If you are still experiencing any issues, please contact Technical Support.