Cruzio engineers will be replacing core network hardware at our Fremont datacenter to increase performance and reliability between 12AM and 2AM on Tuesday 6//16//2026. This may cause a brief period of downtime for customers in Half Moon Bay and surrounding communities during that time period. This status will be updated once work is completed.
Update: Work was completed by 1:30am. Unfortunately, the outage time for customers was longer than anticipated due to problems with the configuration of the new equipment. We apologized for any problems you may have experienced between midnight and 1:30am.
All services have been restored. If you are still experiencing issues, please contact Technical Support.
We are currently experiencing a network outage affecting customers in the Martin’s Beach area. Engineers are investigating the issue, and we will update this status with more details as available.
Cruzio engineers will be conducting emergency maintenance to repair an issue causing intermittent connectivity for customers on 30th Ave in Santa Cruz/Capitola.
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some wireless customers on 30th Avenue in Santa Cruz/Capitola on Tuesday 6/9/26 11:45AM-12:00PM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.
There appears to be a disruption in traffic on the greater internet. This may result in some Cruzio customers having issues getting to certain websites and or seeing periods of slowness and latency. Cruzio engineers are monitoring the situation, but the problem exists outside of our network.
Some customers in the Watsonville area may be experiencing an outage. Engineers are on site as we speak replacing failed equipment. We expect a quick recovery, however there may be some intermittent connectivity while work is being done.
All services have been restored. If you are still experiencing issues, please contact Technical Support.
Some customers may be affected by an outage in the Watsonville area. Engineers are working on restoring services.
Engineers have found and fixed the issue causing network interruptions for some customers. If you are still experiencing any issues, please contact Technical Support.
