Engineers found and replaced damaged equipment. All services should be restored, but if you are still experiencing any issues, please contact technical support.

Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless customers in Santa Cruz, 4/11/2025 6:00PM-9:00PM. There should only be a few brief interruptions in service during this period. Cruzio technicians will keep downtime as minimal as possible.

We are currently experiencing a network outage that is effecting a few wireless customers on the Westside. Engineers are currently investigating and we will provide updates as we get them.

Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless customers in Watsonville on Thursday, 4/10/2025 1:00PM-4:00PM. There may be short periods of downtime during this process. Cruzio technicians will keep downtime as minimal as possible.

All services have been restored. If you are still having any issues, please contact Technical Support.

All services have been restored. If you are still having any issues, please contact Technical Support.

Cruzio engineers are continuing to assess a power outage affecting connectivity for some customers in the Butano Neighborhood. PG&E have updated the estimated restoration time to 7:45 AM PST. We will continue to update this status with more information as it becomes available.

Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless customers in Santa Cruz, Capitola & Watsonville on Wednesday 4/9/2025 10:00PM-2:00AM. There should only be a few brief interruptions in service during this period. Cruzio technicians will keep downtime as minimal as possible.

Cruzio engineers are investigating an outage affecting customers in Butano Canyon. Unplanned power outage in the area, currently no estimated time till restoration. We will continue to update this status page with more information as it becomes available.

Cruzio engineers are currently investigating an outage affecting upstream equipment serving Wireless customers in Watsonville. Cruzio technicians are working to restore service as soon as possible. We will continue to update this status page with more information as it becomes available.