Cruzio engineers will be performing planned maintenance on equipment serving Web Hosting customers on Host11 and Host12 on 3/4/2024 11PM-2AM. There will be up to 15 minutes amount of downtime for websites using databases during this work, but please let us know if you have any problems with your website content after maintenance.
03/03/24 03:00PM – Outage for wired customers at 2030 N Pacific [Update]
Cruzio techs have been working trying to resolve this network outage. Unfortunately the techs do not have access to the gear that is causing the outage and are unable to resolve it at this time. We do thank you for your patience and understanding as we work to fix this.
03/03/24 10:46 – Outage for wired customers at 2030 N Pacific
Cruzio Techs were made aware of an outage for some wired customers at this building. Cruzio techs are on there way to resolve the issue.
3/1/2024 6am – Power outage affecting wireless customers in the Live Oak area [RESOLVED]
Equipment is now back on utility power and all services should be restored. If you are still having any issues, please contact Technical Support.
3/1/2024 7am – Power outage affecting wireless customers in the Live Oak area [UPDATE]
Cruzio engineers have been keeping services up overnight using generators while the fire department determines conditions safe enough to restore power. However the generators have run out of fuel before they were able to restore power. Crews are now working to refuel generators and restore power again. We apologize for the inconvenience.
02/29/24 08:16 pm – Power outage affecting wireless customers in the Live Oak area
cruzio engineers have become aware of a utility power outage affecting a major network node. This will result in downtime for customers in the live oak & capitola areas. Field engineers are en route to restore the affected site
2/28/2024 – Power Outage for Customers at Buena Vista and Tierra Alta, Watsonville, due to PG&E Maintenance [RESOLVED]
PG&E power has been restored at Buena Vista and Tierra Alta in Watsonville.
2/28/2024 – Power Outage for Customers at Buena Vista and Tierra Alta, Watsonville, due to PG&E Maintenance [UPDATE]
PG&E has moved their estimated time of power restoration to 6PM.
2/28/2024 – Power Outage for Customers at Buena Vista and Tierra Alta, Watsonville, due to PG&E Maintenance
Cruzio engineers have identified a power outage at Buena Vista and Tierra Alta residences. PG&E has turned off power to this area while they complete scheduled maintenance. Currently, their estimated time of resolution is 5PM.
2/27/2024 – 3:00PM – Outage Affecting Customers in Butano Canyon Area (RESOLVED
Cruzio’s Engineers have completed repair and everything should be up and operational. Please let our Technical Support Department know if you are having any ongoing issues. Thank you!