Cruzio/The Internet Store Newsletter - Number 32, March 27, 2000 1) $200 cash rebate on Cruzio DSL until May 4, 2000 2) DSL service improvements 3) Open an online store (specials till March 31st!) 4) How do people find your Web site? 5) Brown bag event coming up: "ShopSite, a new E-commerce Solution" 6) Upcoming classes, including Web design Part II 7) Invisible College a total blast 8) Cruzio wins Goldies again -- Thanks! 9) Cruzio will buy your old Internet Starter Kits 10) About This Newsletter 11) How to Reach Cruzio (dial-in or tech support) 1) $200 cash rebate on Cruzio DSL until May 4, 2000 If you were thinking of getting DSL to your home or business, but were put off by the setup fee, you will like this offer. Cruzio negotiated a great deal with Pacific Bell and we are passing the savings along to you with a new rebate program. If you sign up for Cruzio DSL before May 4, 2000, you can receive a $200 cash rebate. If you choose to buy a router with your DSL connection, you will still receive the $200 rebate. Frankly, that beats all other router offers we can find. There are some conditions in order to get the rebate: most significantly, the customer is required to sign up for a 1-year commitment and must pay by automatic credit card debit. The timing and other details of the rebate depend on processing by Pacific Bell. Please see http://www.cruzio.com/support/dslspecial.html for more details, or call us at 459-6301. 2) DSL service improvements Cruzio's DSL service has proved quite popular. We're now moving all our DSL services to fiber to ensure a high quality of service. Customers currently using DSL will be contacted soon about the improvements. For most current DSL customers, the change will involve turning computer and modem (or router) off and then on again, after which you'll notice a marked improvement in service. DSL customers using routers should check www.cruzio.com/support/router.html as some routers will require an additional step. 3) Open an online store (specials till March 31st!) If you are a local merchant, now you can compete with national on-line stores such as amazon.com and bluefly.com. By using ShopSite, Cruzio's new e-commerce solution, a small business can set up a usable Web store in minutes. Until March 31, 2000, Cruzio is running a special. Any Internet Office account can run a small store free of charge for 3 months. More advanced stores with unlimited items start at $250 license fee, $25 per month. Please check other sources: Cruzio's prices are about half list price and monthly fees even less. After the special ends, our prices will still be very affordable. For more information, and a feature list, please go to: http://www.cruzio.com/support/shopsite/ or e-mail: firstname.lastname@example.org (Learn about how to install and maintain online stores at a Cruzio Brown Bag workshop, or take a class to learn even more. Both are scheduled in the coming months; see other items in this newsletter.) 4) How do people find your Web site? If you are an Internet Office customer, please go to your admin page (the web address is in the form www.yourdomain.com/admin) and have a look at our newest Web feature: referrer logs. These logs tell you what link a viewer used to find your Web page. If the viewer found you through a search engine, it will list the engine and what key words led to your page. Very, very useful and interesting. 5) Brown bag event coming up: "ShopSite, a new E-commerce Solution" Tuesday, March 28th, 2000 6:30-8pm at Cruzio ShopSite offers everything you need to set up an online store to sell products and services. It's fast, easy, inexpensive, secure, and you can set up your store in minutes! Join Cruzio Senior Staff to learn more about using ShopSite to put your store online. The cost is just $5, and snacks are provided. See more about it at: http://www.cruzio.com/support/business/brownbags.html 6) Upcoming classes, including Web design Part II Spring, and a wise person's fancy turns to HTML. Cruzio will be offering our popular classes in Web design, including Part II of the "Publishing on the Web" series, which comes around only every few months. Plus, we've got classes for those new to the Internet or wanting to get more familiar with its underlying concepts. In April, Cruzio is offering: Wednesdays, 6:30-9pm: "Publishing on the Internet I", Terrific instructors John, and Kathy guide students through the process of creating Web sites for their family, hobbies or businesses. Our most popular series. Thursdays, 6:30-9pm: "Publishing on the Internet II", A continuation of the first "Publishing" series, where the dashing Mark and John present more sophisticated and effective methods of creating web pages. Coming up in May: Tuesdays, 6:30-9pm: "Using the Internet", packed with tips and tricks for wiser Internet usage. Taught by the effervescent Kathy. Wednesdays, same as April. Coming up in June: Tuesdays and Wednesdays, same as May. Thursdays, 6:30-9pm: "E-commerce", Three of our top-rated instructors explain how e-commerce works in a practical, real-world way, followed by an in-depth look at ShopSite, Cruzio's shopping cart solution, and plenty of hands-on practice. Every student creates a working shopping cart before the end of the series. Taught by Mark, Kathy, and John. 7) Invisible College a total blast We enjoy pondering Homer, Plato, and other notable Greeks on Monday nights. It's geeky in an old-fashioned way. The next class will be Math Musings I: Chaos and Divination, taught by the esteemed (and fun!) Ralph Abraham. No previous math experience required! Ralph is a breakthrough math educator who travels from the big picture downward. It will be held on Monday evenings, 7:30 to 9 pm. For more information, see: http://www.invisiblecollege.com/ 8) Cruzio wins Goldies again -- Thanks! For the 5th year in a row, Cruzio has won Metro Santa Cruz' "Goldies" awards for Best Internet Service Provider and Best Web Site (www.cruzio.com). Awww gee! Thanks! We know a lot of our customers voted for us and we're glad. Thank you. 9) Cruzio will buy your old Internet Starter Kits If you've upgraded your computer and no longer need your Internet Starter Kit for the Mac, Cruzio will pay $10 for a complete set (book and disks) of The Internet Starter Kit for Macintosh by Adam Engst, Third Edition, with floppies, in usable condition. 10) About This Newsletter Cruzio doesn't like to waste bandwidth with extra email, but we sometimes have events and announcements that users need to know about. This seems like the most efficient way to let people know what's happening. Hope it's helpful. Please email email@example.com with any comments or questions. By the way, we would love to have a regular, predictable schedule for this newsletter...but we simply do not send it unless there is real news enclosed. Thus the haphazard datelines. 11) How to Reach Cruzio (dial-in or tech support) To reach the Cruzio Information Center, for online technical and sales information: http://www.cruzio.com/support To dial in to Cruzio, set your software to dial one of the numbers below (note: we've expanded and joined modem pools, so you may be using another number. If so, don't worry, it still works just fine). 56k: 459-9408 33.6 kbps and under: 459-6230 To call Cruzio: 459-6301............Use this number to check Cruzio's system status, pay your Cruzio bill, find out more about our hours and location, or to reach someone in customer service and technical support. To send email to Cruzio, use one of these addresses: firstname.lastname@example.org.......for technical support email@example.com........for billing and ordering information firstname.lastname@example.org.....for questions about Cruzio's World Wide Web service Thanks very much from Cruzio: Chris, Peggy, John, Julianne, Patton, Kathy, Mark, Martin, Georgette, Jay, Tapati, Hilary, Jessica, Amy, Temoc, Brittany, Will, Alec, Rachael, Barbara, Raelani, Priya Melanie, and Stephen (the grownups); Jake, Annika, and Carly (the kids) Annika, age 5, explains: "Your pinky finger is an important part of your digestive system. All the blood in your body goes through it."