#054, March 26, 2002

 Cruzio/The Internet Store Newsletter - Number 54, March 26, 2002

1. Cruzio's home page over 8 million hits
2. Help us update www.cruzio.com
3. Sign up a friend: Buddy Bucks
4. Santa Cruz Digital Arts Festival
5. Se habla Espanol at Cruzio
6. About This Newsletter
7. How to Reach Cruzio (dial-in or tech support)


1. Cruzio's home page over 8 million hits
8,000,000 is a large number, and we're gratified to report
Cruzio has received over 8 million visits to our home page
	http://www.cruzio.com
since we started counting in late 1995. It's the grand dame
of local Web pages, winning "favorite" status every year in
local reader polls. Cruzio provides the page absolutely free,
with no ads or irritating flashing gizmos. Its lively,
Santa-Cruz-County-centric contents come courtesy of Webmaster
Chris. Hooray Chris!


2. Help us update www.cruzio.com
Like many venerable institutions, Cruzio's home site occasionally
needs an update. We are currently working on re-doing the graphics
and rearranging the contents. We'd like your help. Please go to
	http://www.cruzio.com/survey/
on or before Friday, April 5th, 2002, and tell us what you like
about Cruzio's home page. Cruzio will randomly select one survey
entrant for a prize: $100 worth of Cruzio services! 

We will report the results in the next newsletter (it ought to be
interesting) and use customer input in our redesign. Many thanks.

Note: please enter just once.


3. Sign up a friend: Buddy Bucks
Cruzio's new customers often mention that "a friend told them"
about our services. We like to thank those friends, grandchildren,
neighbors, and the waiter who mentions us at brunch. When you tell
people about Cruzio, ask them to mention you when they sign up
and you will receive $10 credit on your own Cruzio account. Sign
up enough people, and you won't have to pay a Cruzio bill until
Saint Swithin's Day 2018 even if you don't know what day that is.*
If you'd like to remind your friends with a handy Buddy Bucks form,
please find the forms at
	http://www.cruzio.com/support/specials/buddybucks.html
This form isn't required, but your friend will have to tell us your
account number, your email address, or the full name on the account.
Thanks!

*(For the curious, St. Swithin's Day is July 15th. It has been
remembered because his body, originally buried in an outdoor grave,
was moved inside Winchester Cathedral on that day in 971 AD.
St. Swithin must have preferred the outdoors, because it rained
for 40 days thereafter, and the monks who'd moved him were
roundly blamed.)


4. Santa Cruz Digital Arts Festival
Cruzio is a co-sponsor and founding member of the first ever Santa Cruz
Digital Arts Festival this April. The Festival will highlight digital
artists of all kinds, including video, print, theater, web, audio,
and game artists at various venues around town during the month of April.

Cruzio and the Wired Wash Cafe are producing two of this April's events.
Both are FREE, and at the Wired Wash Cafe, 135 Laurel Street. (Next
to Kinko's in downtown Santa Cruz.)

Friday, April 12th: "A Digital Video Artists Forum" 7-9:30 pm.
A panel discussion with independent filmmakers and digital video
artists. The Forum will include talented artists, sound engineers and
Web developers presenting their visual works and discussing their creative
inspirations, challenges and techniques at the Wired Wash Cafe.

Friday, April 19th "Cruzio's 13th Birthday Bash, An Evening of
Digital Gaming, Music, and Video" 7-9:30 pm.
Cruzio will celebrate its coming-into-adolescence with an evening of
fun and games. A panel discussion with local video game artists and
digital music creators, followed by a chance to game and party at
the Wired Wash Cafe!

To learn more about all of the events featured during the Santa Cruz
Digital Art s Festival, visit http://www.santacruzdigitalarts.org


5. Se habla Espanol at Cruzio
Cruzio's Spanish team is hosting a free Introduction to the Internet in
Spanish on Wednesday, March 27th from 5:45 to 7pm. The event will be held
at Careerworks, 18 W. Main St in Watsonville. Call Cruzio for more
information about this event, or to find out about our Spanish services.
We'll be hosting many more events in South County both in English and
Spanish. Se habla Espanol!


6. About This Newsletter
Cruzio doesn't like to waste bandwidth with extra email, but we sometimes
have events and announcements that users need to know about. This seems
like the most efficient way to let people know what's happening. Hope
it's helpful. Please email support@cruzio.com with any comments or questions. 
By the way, we would love to have a regular, predictable schedule
for this newsletter...but we simply do not send it unless there is real
news enclosed. Thus the haphazard datelines.


7. How to Reach Cruzio (dial-in or tech support)
To reach the Cruzio Information Center, for online technical and
sales information:
	http://www.cruzio.com/support 
  
To dial in to Cruzio, set your software to dial one of the numbers
below (note: we've expanded and joined modem pools, so you may be 
using another number. If so, don't worry, it still works just fine).
   
   56k: 459-9408

   33.6 kbps and under: 459-6230 
   
   To call Cruzio:
         459-6301............Use this number to check Cruzio's system status,
            pay your Cruzio bill, find out more about our hours and location,
            or to reach someone in customer service and technical support.
   
   To send email to Cruzio, use one of these addresses:
   	support@cruzio.com ......for technical support
	office@cruzio.com .......for billing and ordering information

    Cruzio's location:
	903 Pacific Avenue, Suite 101, Santa Cruz, CA 95060

    Cruzio's hours:
	Sales hours: 10am-6pm, Monday through Friday; 10 am - 2 pm Saturday
	Technical support: 10-6 pm, Monday through Friday, 10am - 2pm Saturday
	System monitoring, including customer-alerted emergencies, 24 hours
		per day, 365 days per year (leap years, 366 days)

Thanks very much from Cruzio:
	Chris, Peggy, Julianne, Kathy, Mark, Martin, Georgette,
	Tapati, Pedro, Brittany, Alec, Barbara, Stephen, Paul,
	Gershom, Phil, Allyson, Laura, Jessi, Alice, Edgar, Alex,
	Michael, another Kathy, Erik, and Bhag, as well as our
	groovy interns Heather, Brian and Jenner (the grownups);
	Jake, Annika, and Carly (the kids)

Not a quote from the kids, but a funny sight: Carly, age 4, dabbing
suntan lotion under her arms.