Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time.

Step 1 – Launch Outlook 2007 from your desktop icon or start menu.

Step 2 – Along the top menu bar, left click “Tools” and then locate and left click the menu option for “Account Settings…”

Step 3 – In the bottom section of the “Account Settings” window, left click the email address you need to update. Just above the bottom pane, left click “Change…” This will open a new window labeled “Internet E-mail Settings”.

Step 4 – In the “Internet E-mail Settings” window, under “Server Information”, you will find the “Outgoing mail server (SMTP):” box. In this box, type in the server name assigned to your email address from the table below.

Step 5 – In the “Change Account” window, under “Logon Information”, type your full email address into the “User Name:” box (for example, johndoe@cruzio.com or janedoe@baymoon.com).

Step 6 – In the bottom right corner of the “Internet E-mail Settings” window, left click “More Settings … “. This will open a new smaller window labeled “Internet E-mail Settings”.

Step 7 – One of the tabs across the top of this new window is labeled “Outgoing Server” tab, left click it.

Step 8 – On the “Outgoing Server” tab, check the box for “My outgoing server (SMTP) requires authentication”

Step 9 – Choose “Log on using”.

Step 10 – In the “User Name:” box, type in your full email address (for example, johndoe@cruzio.com or janedoe@baymoon.com).

Step 11 – In the “Password:” box, type in your password.

Step 12 – Check the “Remember password” box.

Step 13 – One of the tabs across the top of this new window is labeled “Advanced”, left click it.

Step 14 – You will find two places on this page that say, “Use the following type of encrypted connection:”, Choose “None” on both of these.

Step 15 – Next to “Outgoing server (SMTP):” type in 587.

Step 16 – On the bottom of the “Outgoing Server” window, left click “OK”, this will close this window, and take you back to the “Change Account” window.

Step 17 – On the bottom of the “Internet E-mail Settings window, left click “Next >”, this will open a new window labeled “Test Account Settings”,which will verify your Account Settings.

Step 18 – This should complete with two green check marks. Left click “Close”. (If no green check marks appear, please go over the above steps to make sure they’ve been completed.)

Step 19 – Your screen should now show, “Congratulations!”. Left click the “Finish” button at the bottom.

Step 20 – Close the “Account Settings” window by clicking “Close” in the bottom right corner.

Step 21 – Test sending and receiving — sending yourself an email message is a good way to do this.

Step 22 – You have successfully completed the email changes.

Settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time.

Incoming Mail Server
Server/Host Name: Type in the incoming server name assigned to your email address from the table below.

Authentication: Password
User Name: Type in your full email address.
Password: Type in your password for the email you are configuring.
Secure Sockets Layer/SSL/TLS: On
IMAP/POP Port: (No change)

Outgoing Mail Server
Server/Host Name: In the “Host Name” or “Server” box, type in the SMTP server name assigned to your email address from the table below.

Authentication:Password
User Name: Type in your full email address.
Password: Type in your password for the email you are configuring.
Secure Sockets Layer/SSL/TLS: On
Port: 465
You have successfully completed the email changes. Sending an email to your own email address should confirm you can send and receive.

Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time.

Step 1 – Launch Outlook from your desktop icon or dock.

Step 2 – In the top-left corner of the Outlook window, left click the “Outlook” Menu. Choose “Preferences”.

Step 3 – A window labeled “Outlook Preferences” should pop up, you will want to left click the icon, that looks like a name tag labeled “Accounts”.

Step 4 – A window labeled “Accounts” should pop up, there will be a white column on the left side of this window, make sure that your Cruzio email address is selected in this column. On the right side of this window, find “Server Information”.

Step 5 – In the “User Name:” box, type in your full email address (for example, johndoe@cruzio.com or janedoe@baymoon.com).

Step 6 – In the “Outgoing server:” box, type in the server name assigned to your email address from the table below.

Step 7 – At the bottom of this window, you will left click the “More Options…” button. This will pop up a small new screen labeled: “Settings for: smtpauth.yourdomain.com” Keep in mind, “yourdomain” will be whatever server you choose in Step 6.

Step 8 – The top selection should say “Settings for:” Click the “Authentication:” menu, and choose “User Name and Password”.

Step 9 – In the “User Name:” box, type in your full email address (for example, johndoe@cruzio.com or janedoe@baymoon.com).

Step 10 – In the “Password:” box, type in your password.

Step 11 – Click “OK” at the bottom right of this window.

Step 12 – On the top left hand side of this screen, click the Red dot, to close this window.

Step 13 – Test sending and receiving — sending yourself an email message is a good way to do this.

Step 14 – You have successfully completed the email changes.

Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time.

Step 1 – Tap “Settings”. You may need to swipe left or right to find the “Settings” button.

Step 2 – Scroll down until you see “Accounts & Passwords”. Tap on “Accounts & Passwords”.

Step 3 – Tap on the email account you want to reconfigure.

Step 4 – Tap again on the email account you want to configure to confirm.

Step 5 – Scroll down to “Incoming Mail Server”.

Step 6 – Tap on “User Name”. Enter your full email address (for example, johndoe@cruzio.com or janedoe@baymoon.com)

Step 7 – Under “Outgoing Mail Server”, tap on “SMTP”.

Step 8 – Tap on the server listed under “Primary Server”.

Step 9 – On the SMTP server screen, change the server name assigned to your email address from the table below.

Step 10 – In the “User name” field, type in your full email address. (for example, johndoe@cruzio.com or janedoe@baymoon.com)

Step 11 – In the “Password” field, type in your email password.

Step 12 – Press on “Authentication”. Press on “Password”.

Step 13 – Press on the back arrow in the top-left corner to return to the previous screen.

Step 14 – Press “Done” in the top-right corner.

Step 15 – Press on the back arrow in the top-left corner again.

Step 16 – You have successfully completed the email changes.

Step 1 – Launch Thunderbird from your desktop icon or toolbar.

Step 2 – In the left pane of the Thunderbird window, find the email address you want to update. Click on your email address. The right pane should change to a menu related to that account.

Step 3 – In the right pane, in the “Accounts” section, click “View Settings for this Account.” An “Account Settings” window should appear.

Step 4 – In the left pane, scroll down until you see the “Outgoing Server (SMTP). Click on it. The right pane should change to an “Outgoing Server (SMTP) Settings” window.

Step 5 – On the far right, click the “Add” button to create a new entry.

Step 6 – You can leave the description box blank.

Step 7 – In the “Server Name:” box, type in the server name assigned to your email address from the table below.

Step 8 – Make sure “Connection security” is set to “None” and “Authentication Method” is set to “Password, transmitted insecurely”.

Step 9 – In the “User Name:” box, type in your full email address (for example, johndoe@cruzio.com or janedoe@baymoon.com).

Step 10 – Click “OK” to save these settings and close this window.

Step 11 – Now, in the left pane, scroll up until you see your email address. Click on it. The right pane should change to the “Account Settings” window.

Step 12 – In the right pane, find the “Outgoing Server (SMTP)” dropdown and choose the SMTP server you created above (for example smtpauth.cruzio.com or smtpauth.baymoon.com).

Step 13 – In the left pane of the “Account Settings” window, click “Server Settings”. The right pane should change to the “Server Settings” window.

Step 14 – Check that the “User Name:” box on this page has your full email address, including the domain (cruzio.com, baymoon.com, etc). If the box only contains the part of your email address before the @ symbol, change it to your full email address.

Step 15 – Under “Security Settings”, “Connection Security”, make sure the drop-down menu is set to “None”.

Step 16 – Under “Security Settings”, “Authentication Method”, make sure “Authentication Method” is set to “Password, transmitted insecurely”. You do not need to change any other settings on this page.

Step 17 – Click “OK” to save changes.

Step 18 – Test sending and receiving. The email program will ask you for your password. You can choose to save it by left clicking the “Use Password Manager” box if you desire.

Step 19 – You have successfully completed the email changes.

Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time.

Step 1 – Open Apple Mail from your desktop or toolbar.

Step 2 – Click “Mail” in the upper left hand corner and choose “Preferences”. This will open a new window in the middle of your screen.

Step 3 – Click the “Accounts” tab at the top of this window. The left pane in this window will now display all the accounts configured in this program.

Step 4 – In the left pane, click the email account you wish to update. That will display the settings for that account in the right pane.

Step 5 – In the “Accounts” window in the right pane, click the “Account Information” tab. You will see the account information for this email listed below.

Step 6 – Under “Account Information”, check that the “User Name” box on this page has your full email address,. If the box only contains the part of your email address before the @ symbol, type in your full email address.

Step 7 – In the “Accounts” window in the right pane, click the “Advanced” tab.

Step 8 – In the “Advanced” window, uncheck the box for “Automatically detect and maintain account settings”.

Step 9 – Uncheck “Use SSL”.

Step 10 – Click the “Account Information” tab. This will show you basic information about the account in the bottom pane.

Step 11 – Click the “General” tab in the top left corner of the window. Click “Save” when prompted to do so.

Step 12 – Click on the “Accounts” tab at the top of the window.

Step 13 – In the “Accounts” window, under “Outgoing Mail Server (SMTP)”, left click the drop down box and choose”Edit SMTP Server List”.

Step 14 – Under “Server Name” type in the server name assigned to your email address from the table below:

Step 15 – Click the “Advanced” tab. Uncheck the box for “Automatically detect and maintain account settings”

Step 16 – Uncheck the box for “Use SSL”

Step 17 – Click on the box for “Port”. Type in 587.

Step 18 – Under the “Advanced” tab, under “Authentication”, left click to open the drop down box and choose “Password”.

Step 19 – Check the “Allow insecure authentication” box.

Step 20 – Type your full email address in the “User Name” box (for example, johndoe@cruzio.com or janedoe@baymoon.com).

Step 21 – Type in your email password in the “Password” box.

Step 22 – Under the “Advanced tab”, click the “OK” button.

Step 23 – Left click the red dot in the upper left hand corner.

Step 24 – You may now see an error message saying “Unable to verify account name or password.”  This is a known Mac Mail bug. If you don’t see this error you can close your settings window and send and receive as normal. Please continue to follow the steps in this guide if you receive any errors when closing the “Accounts” page.

Step 25 – If you get an error message saying, “Unable to verify account name or password.” click “OK” then click the red dot in the upper right hand corner.

Step 26 – A new window will appear saying it could not save the changes. Click “Don’t save” Don’t worry, it will save the changes you have made to settings. You can now send and receive email. Test your settings by sending yourself an email.

Note: Due to a Mac Mail bug, the word ‘offline’ may appear next to the server name in the Accounts window. That’s okay, the settings are correct if you can successfully send and receive email.”

Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time.

Step 1 – Open Mac Mail from your desktop or toolbar.

Step 2 – Select “Mail” in the upper left hand corner and choose “Preferences”. This will open a new window in the middle of your screen.

Step 3 – Select the “Accounts” tab at the top of this window. The left pane in this window will now display all the accounts configured in this program.

Step 4 – In the left pane, select the email account you wish to upgrade. The settings for that account will appear in the right pane.

Step 5 – In the right pane of the “Accounts” window, click the “Server Settings” tab. Account information for this email will appear below.

Step 6 – Under “Incoming Mail Server”, , type your full email address in the “User Name:” box (for example, johndoe@cruzio.com or janedoe@baymoon.com).

Step 7 – Under the “Incoming Mail Server”, uncheck the box for “Automatically manage connection settings”

Step 8 – Uncheck “Use TLS/SSL”.

Step 9 – Under “Outgoing Mail Server (SMTP)”, there is an “Account:” dropdown menu. Choose “Edit SMTP Server List…”, which will open a new window.

Step 10 – On the bottom pane of this window, in the “Description:” box, type in CruzioSMTP.

Step 11 – In the “User Name:” box, type in your full email address.

Step 12 – In the “Password:” box, type in your password for the email you are configuring.

Step 13 – In the “Host Name:” box, type in the server name assigned to your email address from the table below.

Step 14 – Uncheck the box for “Automatically manage connection settings”.

Step 15 – In the “Port” box, type in 587.

Step 16 – Uncheck “Use TLS/SSL”.

Step 17 – In the “Authentication” menu, choose “Password”.

Step 18 – Click the “Advanced” tab on the middle of this window, and check the “Allow insecure authentication” box.

Step 19 – Click “OK”. This will take you back to the “Accounts” window.

Step 20 – In the “Accounts” window, select “CruzioSMTP” from the “Outgoing Mail Server (SMTP)” dropdown menu.

Step 21 – Close the “Accounts” window using the red dot in the upper left hand corner.

Step 22 – You may now see an error message saying “Unable to verify account name or password.”  This is a known Mac Mail bug. If you don’t see this error you can close your settings window and send and receive as normal.

Please continue to follow the steps in this guide if you receive any errors when closing the “Accounts” page.

Step 23 – If an error message says, “Unable to verify account name or password.” click “OK”, then click the red dot in the upper left hand corner.

Step 24 – A new window will appear saying it could not save the changes. Click “Don’t save”. Don’t worry, it will save the changes you have made to settings. You have successfully completed the email changes.

Note: Due to a Mac Mail bug, the word ‘offline’ may appear next to the server name in the Accounts window. That’s okay, the settings are correct if you can successfully send and receive email.”

Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time.

Step 1 – Launch Outlook from your desktop icon or start menu.

Step 2 – In the top-left corner of the Outlook window, left click the “File” Menu. This will bring up a new window with “Account Information” along the top.

Step 3 – In the right pane of the “Account Information” window, left click “Account Settings” and choose “Account Settings…”. This will open a new window labeled, “Account Settings”.

Step 4 – In the bottom section of the “Account Settings” window, left click the email address you need to update. Just above the bottom pane, left click “Change…” This will open a new window labeled “Change Account”.

Step 5 – In the “Change Account” window, under “Server Information”, you will find the “Outgoing mail server (SMTP):” box. In this box, type in the server name assigned to your email address from the table below.

Step 6 – In the “Change Account” window, under “Logon Information”, type your full email address into the “User Name:” box (for example, johndoe@cruzio.com or janedoe@baymoon.com).

Step 7 – In the bottom right corner of the “Change Account” window, left click “More Settings … “. This will open a new window labeled “Internet Email Settings”.

Step 8 – One of the tabs across the top of this new window is labeled “Outgoing Server” tab, left click it.

Step 9 – On the “Outgoing Server” tab, check the box for “My outgoing server (SMTP) requires authentication”

Step 10 – Choose “Log on using”.

Step 11 – In the “User Name:” box, type in your full email address (for example, johndoe@cruzio.com or janedoe@baymoon.com).

Step 12 – In the “Password:” box, type in your password.

Step 13 – Check the “Remember password” box.

Step 14 – One of the tabs across the top of this new window is labeled “Advanced”, left click it.

Step 15 – You will find two places on this page that say, “Use the following type of encrypted connection:”, Choose “None” on both of these.

Step 16 – Next to “Outgoing server (SMTP):” type in 587.

Step 17 – On the bottom of the “Outgoing Server” window, left click “OK”, this will close this window, and take you back to the “Change Account” window.

Step 18 – On the bottom of the “Change Account” window, left click “Next >”, this will open a new window labeled “Test Account Settings”,which will verify your Account Settings.

Step 19 – This should complete with two green check marks. Left click “Close”. (If no green check marks appear, please go over the above steps to make sure they’ve been completed.)

Step 20 – Your screen should now show, “You’re all set!”. Left click the “Finish” button at the bottom.

Step 21 – Close the “Account Settings” window by clicking “Close” in the bottom right corner.

Step 22 – Test sending and receiving — sending yourself an email message is a good way to do this.

Step 23 – You have successfully completed the email changes.

Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time.

Step 1 – Click the “Email” icon on your home screen.

Step 2 – In the upper left corner of the email app, click the icon that looks like 3 lines. A screen should open on the left.

Step 3 – On this screen, in the upper right corner, click the gear icon . An “EMAIL SETTINGS” screen should appear.

Step 4 – In the “Accounts” area, click on the email address you want to change. A new screen should appear.

Step 5 – Scroll to the very bottom of the new screen and, under “Advanced Settings” click on “Server settings”. The “SERVER SETTINGS” screen should appear.

Step 6 – In the “ACCOUNT” section, make sure that the “User name” is your full email address. If it is not your full email address, please contact us at cruzio.com/contact. Otherwise you can continue on to Step 7.

Step 7 – Scroll down in the “SERVER SETTINGS” screen. In the “INCOMING SERVER” section, make sure “Security type” is set to None. You should not need to change any other “INCOMING SERVER” settings.

Step 8 – Scroll down. In the “OUTGOING SERVER” section, change the “SMTP server” to the server name assigned to your email address from the table below.

Step 9 – Make sure that “Security type” is set to None.

Step 10 – Scroll down. Turn on “Authentication required before sending emails” by clicking the slider button on the right. It should toggle to the right and change colors.

Step 11 – In the “User name” field, type in your full email address. (for example, johndoe@cruzio.com or janedoe@baymoon.com)

Step 12 – In the “Password” field, type in your email password.

Step 13 – Click “Done” at the bottom of the screen. The program will authenticate your settings, and, if everything’s entered as instructed, the “Server Settings” screen should close. If it doesn’t close, please double check all the steps above.

Step 14 – Click the “back” (“<”) icon in the upper left corner until you are back to your inbox. Step 15 – Test sending and receiving by sending yourself an email. The email app will ask you for your password. You can choose to save it by clicking the “Use Password Manager” box if you desire. Step 16 – You have successfully completed the email changes.