General Email Help

  This help page answers general questions about Cruzio email (any email addresses hosted by Cruzio Internet). For more specific help, see the articles below. Cruzio Mail Help Cruzio Mail comes with email addresses at a Cruzio-owned domain—@cruzio.com, @baymoon.com, @calcentral.com, @cruziolatino.com, @ebold.com, @elgatito.com, @icogitate.com, @rattlebrain.com, @scshop.com or @skyhighway.com. Domain Email Help Domain Email comes with email

Domain Email Help

This help page answers questions about Cruzio Domain Email. For more specific help, see the articles below. Cruzio Mail Help Cruzio Mail comes with email addresses at a Cruzio-owned domain—@cruzio.com, @baymoon.com, @calcentral.com, @cruziolatino.com, @ebold.com, @elgatito.com, @icogitate.com, @rattlebrain.com, @scshop.com or @skyhighway.com. Domain Email Help Domain Email comes with email addresses at your own domain—@yourdomain.com—as part…

Email Help

Checking Your Email If you have Cruziomail, click the orange envelope icon in the upper right corner of the cruzio.com website to log in and read your email. Otherwise, if you have email through Website Hosting or Classic Hosting, mouse over “Member Tools” at the top of the page and click “Domain Tools”. Want to set up your own email program with your Cruzio email? Try our Email Setup Assistant, or choose instructions…

Using Secure Email (SSL)

What is secure email? Does my Cruzio service include secure email? How do I set up a new secure email account? How do I make my existing email setup secure? What is secure email? This help page explains how you can secure your email communications between your computer and the mail server. Usually, your email program communicates with the mail server in “cleartext” (unencrypted data). Someone with bad intentions could “listen…

Email Setup Assistant

As of May 22nd, our upgraded email service and improved webmail interface will have launched. If you normally check your email using a program like Outlook, Thunderbird, or Apple Mail, or on a mobile device like a phone or tablet, you will need to change your settings. To get instructions on updating your settings, click the link to your mail program below.   Need to access your email in a hurry? Log in to Cruzio Webmail where you only…

How to update Mac Mail 9 to use the new Cruzio email settings

Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time. Step 1 – Open Apple Mail from your desktop or toolbar. Step 2 – Click…

How to update Thunderbird for Windows to use the new Cruzio email settings

Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time. Step 1 – Launch Thunderbird from your desktop icon or start menu. Step 2…

How to update your Samsung Mail on Android for new Cruzio email settings

Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time. Step 1 – Click the “Email” icon on your home screen. Step 2 – In the…

Sent Email Returned as Undeliverable (Relaying Denied)

This document is for all Cruzio members who use Cruzio’s email services. What happens when an email is returned because relaying was denied? After you send an email message, you immediately receive a message in your inbox titled Undeliverable: ‘Your Subject Title’. The message looks something like this: From: System Administrator Sent: Friday, July 31, 2009 11:02 AM To: Cruzio Subject: Undeliverable: Email Subject Your message…

How to Forward Email with Complete Headers

When troubleshooting an email problem, Cruzio Support may ask you to forward the email message, including complete email headers, to them for evaluation. Here’s how. Cruzio Mail Cruzio Domain Webmail (Horde) Cruzio Classic Webmail (Open WebMail) Mail for Mac OS X Outlook 2003 for Windows Outlook 2000 for Windows Thunderbird for Windows or Mac OS X Windows Mail Windows Live Mail Outlook Express Cruzio Mail Log in to Cruzio Mail. Click the…