General Email Help

…happening? When I try to send email, I get the message “User Unknown” or “Host Unknown.” Why? Why are the dates wrong on some of the email messages I get? General Email Questions What do I need to use email? To use email, you need three main things: an email account, a program to create, send and receive email, and a computer connected to the Internet.Email Account: Think of an email account as a post office box at the…

Domain Email Help

email address (see the 2 methods above). In the sidebar, click “Manage Spam Filtering.” If you are logged in as the administrator, click your domain name. Otherwise, move on to the next step. To the right of your email name (email address), click the tiny wrench icon. In the section “White List settings for mailbox,” in the “Email address” field, type the email address you don’t want marked as spam….

Email Help

…herwise, if you have email through Website Hosting or Classic Hosting, mouse over “Member Tools” at the top of the page and click “Domain Tools”. Want to set up your own email program with your Cruzio email? Try our Email Setup Assistant, or choose instructions for a specific email program, below. Use the Cruzio Email Setup Assistant… For more help with your Cruzio-hosted email, start with the articles below. Cruzio Mail…

Using Secure Email (SSL)

…ver in “ciphertext” (encrypted data). Anyone listening in will only find encrypted gibberish. » back to the top Does my Cruzio service include secure email? Currently, secure email is available only in our Domain Email (email addresses at your own domain—@yourdomain.com). Secure email is not yet supported in Cruzio Mail. Secure email is not supported in Classic Email. If you have Classic domain hosting and would like to use this…

Thunderbird Email Setup for Mac

…ation. (Note: If you use an Internet Service Provider other than Cruzio for your Internet access, you need to use their SMTP setting instead.) Select “Use name and password” and in the User Name field, enter your Email Login (not Email Address) from your Cruzio Login Information. Under “Use secure connection,” choose No. Click OK. Now, back in the Account Settings window, select the new email address. In the Outgoing…

iPhone, iPad or iPod Touch Email Setup

…Name. If you are using Cruzio Mail or an secondary mailbox domain accounts, enter the part of your email address before the @ sign.Example: If your email address is demo@cruzio.com, enter demo. If you are using Cruzio Domain Email, enter your entire email address.Example: If your email address is demo@mydomain.com, enter demo@mydomain.com. Tap Password and enter your email password (it may already be filled in). Scroll down to the Outgoing Mail…

Thunderbird Email Setup for Windows

…ation. (Note: If you use an Internet Service Provider other than Cruzio for your Internet access, you need to use their SMTP setting instead.) Select “Use name and password” and in the User Name field, enter your Email Login (not Email Address) from your Cruzio Login Information. Under “Use secure connection,” choose No. Click OK. Now, back in the Account Settings window, select the new email address. In the Outgoing…

Exporting and Importing Email Addresses

…Select the file to import by clicking the button and choosing the source file from your computer. Click Next. The beginning of the source file will be shown. If it contains the field names, such as “Name,” “Email Address,” etc., select the checkbox.Leave the other options unchanged, and click Next. If available, in the “Imported fields” box, select “E-Mail Address.” In the “Available…

Using Cruzio email while traveling

…(Some Internet providers block access to off-network outgoing, or SMTP, mailservers on port 25.) Follow the instructions in one of the pages listed below: Outgoing Mail Port Setup for Windows Outgoing Mail Port Setup for Mac Email Setup Assistant for Windows, Mac, or mobile email Then return here and follow the next instruction, below. 2. Check for new mail before sending Before you can send any email messages from your Cruzio address,…

Sent Email Returned as Undeliverable (Relaying Denied)

…icon in the upper right corner. If you have Cruzio Domain Email, use your webmail at http://webmail.yourdomain.com. If you have Classic Email, use your webmail at http://www.yourdomain.com/_webmail. If the above solutions do not work, there may be a problem with your recipient’s email server settings. You may wish to contact the person you were trying to email, and ask them to check their email server settings with their email provider. If…