Cruzio engineers have identified an issue with a piece of equipment serving the North Skyline and Portola Heights areas. There will be downtime during this window, but we will keep it as short as possible.
9/16/2025 2PM-5PM – Maintenance affecting some wireless and fiber customers in the Lane Hill and Butano Canyon areas
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Lane Hill and Butano Canyon service areas on 9/16/2025 between 2PM-5PM. There will be downtime during this window. Technicians will keep downtime as minimal as possible.
9/15/2025 9AM-1PM – Emergency Maintenance affecting some customers in Santa Cruz
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Wireless customers in Santa Cruz on Monday 9/15 9AM-1PM. We anticipate a few brief periods of downtime during this process. Technicians will keep downtime as minimal as possible.
9/11/2025 2PM-5PM – Maintenance affecting some Wireless Pro customers in Scotts Valley
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Scotts Valley on Thursday 9/11/25 2pm-5pm. We anticipate some downtime during this process. Technicians will keep downtime as minimal as possible.
9/8/2025 12:38PM – Web Hosting Outage
We are currently experiencing an issue with web hosting server host11.cruzio.com. If you have services on this web hosting server, you may be experiencing trouble reaching it. Engineers are diagnosing the issue and we will post updates as they come.
9/8/2025 12:16AM – Web Hosting Outage [RESOLVED]
Cruzio Engineers have addressed the issue affecting the web hosting server host11.cruzio.com. If you are still experiencing any further issues please contact Cruzio Technical Support.
9/7/2025 11:38PM – Web Hosting Outage
We are currently experiencing an issue with web hosting server host11.cruzio.com. If you have services on this web hosting server, you may be experiencing trouble reaching it. Engineers are diagnosing the issue and we will post updates as they come.
9/4/2025 11AM-1PM and 2PM-4PM – Maintenance affecting some wireless customers in the Half Moon Bay area
Cruzio engineers will be conducting maintenance on equipment serving some Half Moon Bay area wireless customers on Thursday 9/4/2025 during windows from 11AM-1PM, then 2PM-4PM. There will be interruptions during this process. We will keep service disruptions as minimal as possible.
9/3/2025 10AM-12PM – Emergency Maintenance affecting customers at Anton Pacific
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving Anton Pacific on Wednesday 9/3 10AM-12PM. We anticipate downtime during this process. Technicians will keep downtime as minimal as possible.
8/27/2025 10pm-2am – Maintenance affecting some Wireless Pro customers in the Live Oak area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Live Oak area. We anticipate downtime during this process. Technicians will keep downtime as minimal as possible.