Cruzio engineers are investigating an issue affecting service for some customers in the Pescadero & La Honda areas and will be implementing a solution as soon as possible. Service for affected customers may be intermittent until the situation is resolved. We will update this status page with more information as it becomes available.
08/21/2025 4:50PM – Service interruption for some Wireless customers in Santa Clara and San Mateo Counties [UPDATE]
Service should now be restored for affected customers, but further interruptions are possible while we investigate and resolve root causes.
08/21/2025 11:00am – Service interruption for some Wireless customers in Santa Clara and San Mateo Counties
Cruzio engineers are investigating an issue affecting internet traffic for some wireless customers in the Santa Clara and San Mateo counties, and will be implementing a solution as soon as possible. Service for affected customers may be intermittent until the situation is resolved. We will update this status page with more information as it becomes available.
8/21/2025 1:00PM-4:00PM – Maintenance affecting some Wireless customers in the Half Moon Bay area
Cruzio engineers will be conducting maintenance on an upstream part of our network serving the Half Moon Bay area between 1PM and 4PM on 8/21. We expect downtime during this process, but will keep it as minimal as possible.
8/20/2025 9:30am-2:15pm – Coastside Webmail Outage [RESOLVED]
Cruzio engineers have confirmed Coastside webmail services have been restored, and all previous login issues should be resolved at this time. If you continue to experience any difficulties, please contact our technical support team.
8/21/2025 10:00AM-2:00PM – Maintenance affecting some Wireless customers in the Skyline and Woodside areas
Cruzio engineers will be conducting maintenance on an upstream part of our network serving the Skyline and Woodside areas between 10AM and 2PM on 8/21. We expect downtime during this process, but will keep it as minimal as possible.
8/20/2025 9:30am – Coastside Webmail Outage
Cruzio engineers have encountered an issue preventing users from logging into Coastside webmail services, and are investigating the situation. Mail delivery remains unaffected. We will update this page with more information as it becomes available.
8/20/2025 1:00PM-4:00PM – Maintenance affecting some Wireless customers in the Half Moon Bay area
Cruzio engineers will be conducting maintenance on an upstream part of our network serving the Half Moon Bay area between 1PM and 4PM on 8/20. We expect downtime during this process, but will keep it as minimal as possible.
8/19/2025 12:55pm – Webmail Outage [RESOLVED]
Engineers have confirmed Cruzio Webmail services have been restored, and all previous login issues should be resolved at this time. If you continue to experience any difficulties, please contact our technical support team.
8/19/2025 12:25pm – Webmail Outage
Cruzio Engineers are currently looking into an issue logging into Webmail services, we are investigating and will update this network status as more information becomes available.