Cruzio engineers will be conducting emergency maintenance on upstream equipment serving a very small number of Wireless Pro customers across our network on Wednesday 3/25/2026 1AM-2AM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.
PG&E power outage affecting customers north of Santa Cruz 8:07pm 3/22/26
PG&E power has been restored as of 9:05pm 3/22/26
3/19/2026 10AM-1PM – Maintenance affecting some Wireless customers in the Soquel area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless customers in the Soquel area on Thursday 3/19/26 10AM-1PM. We anticipate interruptions during this window. Technicians will keep downtime as minimal as possible.
3/15/2026 4:40PM – Partial outage affecting some Tannery customers [RESOLVED]
Cruzio engineers have resolved and issue that was causing an outage affecting some Tannery residents.
3/11/2026 2:00PM – Service Outage affecting some Wireless Pro customers in the Watsonville area
Cruzio engineers have identified an outage affecting Wireless Pro service to some parts of Watsonville. We are working to resolve the issue and will update this status as more information becomes available.
3/10/2026 8:10AM – Cruzio Mail Outage [RESOLVED]
An issue preventing Cruzio mail from working has been resolved. If you are still seeing issues, please contact customer service.
3/7/2026 1:00PM – Outage affecting some Wireless customers in the Skyline area of Woodside [RESOLVED]
Cruzio engineers have addressed the outage affecting Wireless customers in the Skyline area of Woodside. Connectivity has been restored to all previously affected customers at this time. If you continue to experience any issues, please contact our technical support team.
3/7/2026 12:30PM – Outage affecting some Wireless customers in the Skyline area of Woodside
Cruzio engineers have identified an issue affecting some wireless customers in the Skyline Blvd area of Woodside. We are working on resolving the issue. We will update this network status as more information becomes available.
3/6/2026 9:15AM-10:20AM – Network Outage affecting some Wireless customers in Harvey West Area [RESOLVED]
Cruzio engineers have replaced an failed upstream power supply unit providing connectivity to some Wireless customers in the Harvey West area, and have restored service to all previously affected customers. If you continue to experience any issues, please contact our technical support team.
3/6/2026 9:15AM – Network Outage affecting some Wireless customers in Harvey West Area
Cruzio engineers are currently investigating a network outage affecting some Wireless customers in the Harvey West area. We will update this page with more information as it becomes available.
