Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Watsonville and Salinas areas on Thursday, 5/29/2025 2:00PM-6:00PM. Technicians expect some brief downtime during this window. We will keep interruptions as minimal as possible.
5/28/2025 10:00PM-2:00AM – Emergency Maintenance affecting Some Wireless Pro Customers in Downtown Santa Cruz
Cruzio Engineers will be working on upstream infrastructure equipment providing Wireless Pro service for some Downtown Santa Cruz customers on Wednesday, 5/28 10pm-2am. There may be a few brief interruptions during this time. Cruzio technicians will keep downtime as minimal as possible.
5/28/2025 12:45AM-1:45AM – Emergency Maintenance affecting All Cruzio Services
Cruzio Engineers will be working on upstream equipment serving all Cruzio services between 12:45am and 1:45am. There may be very brief interruptions during this period
5/27/25 6:50AM – Power Outage effecting some Wireless Pro customers in Watsonville [RESOLVED]
The power outage affecting connectivity for some customers in the Watsonville area has been resolved and service is once again operational. If you are having further issues please feel free to contact our Tech Support Team.
5/27/25 5:00AM – Power Outage effecting some Wireless Pro customers in Watsonville [UPDATE]
Cruzio engineers are continuing to assess a power outage affecting connectivity for some customers in the Watsonville area. PG&E have updated the estimated restoration time to 12:30 PM PST. We will continue to update this status with more information as it becomes available.
5/27/25 5:00AM – Power Outage effecting some Wireless Pro customers in Watsonville
Cruzio engineers are currently assessing a large power outage affecting connectivity for some customers in the Watsonville area. No current estimated time of restoration. We will continue to update this status with more information as it becomes available.
5/21/2025 3:45PM – Emergency Maintenance affecting some customers in the Midtown Santa Cruz area
Cruzio engineers will be performing emergency maintenance at 3:45PM on Wednesday May 21st. There should only be a brief downtime during this process. We will keep downtime as minimal as possible.
5/20/2025 10:00PM-2:00AM – Emergency Maintenance affecting some Wireless Pro customers in the Santa Cruz area
Cruzio engineers will be conducting emergency maintenance on upstream equipment some Santa Cruz Wireless Pro connections on Tuesday 5/20/2025 10:00pm-2:00am. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
5/19/2025 9am – Wireless outage on Westside [RESOLVED]
Engineers were able to replace damaged equipment and restore wireless services. If you are still experiencing any issues, please contact Technical Support.
5/19/2025 8:30am – Wireless outage on Westside
A few customers in the Westside area of Santa Cruz may be experiencing a wireless outage. Engineers are en route to restore services. Updates will be posted if there are any before services are restored.