Cruzio is updating our primary web server to improve stability and speed. Any oddities that crop up should be fixed shortly. Thank you for your patience.

Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Scotts Valley on Wednesday 3/4/26 10AM-1PM. We anticipate a few brief interruptions during this window. Technicians will keep downtime as minimal as possible.

Cruzio engineers have replaced suspected failing equipment providing connectivity to some Fiber certified customers in Downtown Santa Cruz, and have restored service to all previously affected customers. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers are currently investigating a network outage affecting some Fiber Certified customers in Downtown Santa Cruz area. We will update this page with more information as it becomes available.

Cruzio engineers will be conducting maintenance on upstream equipment serving the Burns Valley area on Tuesday 3/3/26 11AM-2PM. We anticipate interruptions during this window. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving small areas of Scotts Valley on Thursday 2/26/2026 10PM-2AM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Webmail service has been restored. Thank you for your patience.

Cruzio engineers have identified a problem with webmail.cruzio.com, and are engaged in resolving the issue.

We are currently experiencing an outage regarding webmail.cruzio.com. We are working with our upstream provider to resolve the issue. Updates, if any before resolved, will be posted here. Thank you for your patience.

Cruzio technicians have determined this network outage was causing by failed equipment, and have replaced everything suspected to be defective. Connectivity has been restored to all previously affected customers at this time. If you continue to experience any issues, please contact our technical support team.