Our engineers have resolved the connectivity issue. If any affected customers are still having any issues, please contact Cruzio customer service.

Cruzio engineers are on-site to resolve a connectivity issue at the Piedmont Court building in downtown Santa Cruz.

Tonight, 9/3/20 at 11:59PM, our upstream partner for copper services will be conducting maintenance on their infrastructure. This maintenance will temporarily impact connectivity for some DSL and Velocity customers. Expected downtime is approximately 10 minutes.

Cruzio engineers will be performing maintenance on equipment that serves Enterprise, Dedicated and Wireless Pro customers in the areas of mid-town, Live Oak, and East Side Santa Cruz. Downtime will be brief during this window.

Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Santa Cruz / Live Oak area on Tuesday 9/1/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window.

Update: Engineers have completed this work and all services should be up and operational.

Tonight 9/1/20 at 11:59PM our upstream partner for copper services, including Velocity and DSL, will be conducting maintenance on their infrastructure. Downtime is not expected during this window.

Cruzio engineers will be performing maintenance on our Fiber network in Downtown Santa Cruz on Tuesday 9/1/2020, between 5AM to 7AM. There will be a few brief interruptions throughout this maintenance window.

Update: Engineers have completed this work and all services should be up and operational.

Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Santa Cruz / Live Oak area on Tuesday 9/1/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window.

Cruzio engineers will be performing maintenance on our Fiber network in Downtown Santa Cruz on Tuesday 9/1/2020, between 5AM to 7AM. There will be a few brief interruptions throughout this maintenance window.

This issue is now resolved. Mail was queued and will be delivered to affected mailboxes.