Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Santa Cruz on Tuesday 9/8/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window.
Update: Engineers have completed this work and all services should be up and operational.
Cruzio engineers will be performing maintenance on equipment that serves Point to Point and Certified Wireless customers at 402 Ingalls Street on Wednesday 9/9/2020, between 2PM to 4PM. There will be a brief interruption of service during this maintenance window.
Beginning at 11PM tonight our upstream partner will be conducting maintenance on copper infrastructure that provides service to some DSL and Velocity customers. Downtime is not expected, but will be brief if it occurs. This maintenance is scheduled to complete at 1AM, and will not affect other services.
The maintenance has been completed.
Cruzio engineers will be performing emergency maintenance on equipment that serves some Wireless Pro customers in the areas of mid-town, Live Oak, and East Side Santa Cruz. Downtime will be brief during this window.
Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Santa Cruz on Tuesday 9/8/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window.
Our engineers have resolved the connectivity issue. If any affected customers are still having any issues, please contact Cruzio customer service.
Cruzio engineers are on-site to resolve a connectivity issue at the Piedmont Court building in downtown Santa Cruz.
Tonight, 9/3/20 at 11:59PM, our upstream partner for copper services will be conducting maintenance on their infrastructure. This maintenance will temporarily impact connectivity for some DSL and Velocity customers. Expected downtime is approximately 10 minutes.
Cruzio engineers will be performing maintenance on equipment that serves Enterprise, Dedicated and Wireless Pro customers in the areas of mid-town, Live Oak, and East Side Santa Cruz. Downtime will be brief during this window.
