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Home > Member Tools > Network Status

Network Status

3/24/2021 9PM-1AM – Wireless Pro maintenance affecting some customers in West side Santa Cruz

March 24, 2021
James Hackett
No Comments

Cruzio engineers will be conducting maintenance on equipment serving some Wireless Pro customers in Westside Santa Cruz on 3/24/2021 9PM-1AM. Downtime during this maintenance will be brief. Other services will not be affected by this maintenance.

03/23/2021 7:30pm – Network outage in Watsonville area

March 23, 2021
colin
No Comments

Some customers in the Watsonville area may be experiencing a network outage. Technicians are en route to investigate and make repairs. Updates will be posted as we get them.

3/23/2021 9PM – 1AM – Wireless Pro maintenance affecting some customers in Midtown Santa Cruz

March 22, 2021
James Hackett
No Comments

Cruzio engineers will be conducting maintenance on equipment serving some Wireless Pro customers in Midtown Santa Cruz. This work will address an upstream issue causing some customers to see slower than normal speeds. Downtime during this maintenance will be brief. Other services will not be affected by this maintenance.

3/15/2021 8:45PM [UPDATE]Power Outage in Capitola area Resolved.

March 15, 2021
James Hackett
No Comments

A PGE outage that was impacting service for customers in the Capitola area was resolved.

3/15/2021 8:00PM Power Outage in Capitola area.

March 15, 2021
James Hackett
No Comments

PG&E is experiencing a large power outage In the Capitola Area which is impacting services for some customers.

3/16/2021 2PM-6PM – Network maintenance for Wireless Pro customers in West Side Santa Cruz

March 15, 2021
James Hackett
No Comments

Cruzio Internet will be conducting maintenance on Wireless Pro infrastructure that serves the West Side of Santa Cruz. Downtime will be intermittent through the 2pm-6pm window. This maintenance will not affect other services, including Velocity or DSL.

3/9/2021 – 2:30am – Limited Network Outage [RESOLVED]

March 9, 2021
colin
No Comments

At approximately 2:30am Cruzio engineers were able to make repairs and restore network connectivity.

3/9/2021 – 12:30am – Limited Network Outage

March 9, 2021
colin
No Comments

Cruzio is currently experiencing a network outage that may be effecting some customers in the Watsonville/Loma area. Crews are currently assessing the situation and updates will be posted.

03/06/2021 – Sporadic Backbone Network Issues

March 6, 2021
James Hackett
No Comments

Backbone providers on the internet are having routing issues today, this may cause some sites to be sporadically unavailable.

03/03/2021 7:30pm – Brief Network Outage Downtown to Midtown [RESOLVED]

March 3, 2021
James Hackett
No Comments

At around 7:30pm, Cruzio engineers responded to a network outage. This affected customers with certified and wireless pro connections in the downtown to midtown area.

This issue should now be resolved. If you are still experiencing issues, please give our support line a call.

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Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, & Zayante.

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