Tonight at midnight our upstream provider will be performing maintenance on hardware that serves Velocity customers in Aptos and the city of Santa Cruz. This maintenance window will last between midnight and 4am, and total downtime is expected to last 10 minutes. Velocity customers in other areas should not be affected by this maintenance.

As of Tuesday, January 30th 2018 at 3:30pm, there is an outage affecting some legacy DSL circuits in the Boulder Creek area. AT&T is currently investigating the issue and working to resolve the problem. AT&T has provided a tentative estimated time of repair of 24 hours.

Customers affected by this issue can stop by the Cruzio office downtown with their portable devices and obtain free 9 to 5 CruzioWorks day passes to utilize our fiber-backed co-working facility.

We will update this network status message as we receive additional information from AT&T. We appreciate your patience in the meantime.

All other services are up and operational.

As of Monday, January 22nd 2018 at 4pm the outage affecting legacy DSL circuits in the Boulder Creek area has been resolved, and we appreciate your patience. All systems are up and operational.

As of Monday, January 22nd 2018 at 2:00pm, there is currently an outage affecting legacy DSL circuits in the Boulder Creek area.

This outage is due to a hardware failure on AT&T’s equipment, and AT&T is working to repair the issue. AT&T has provided us with a revised estimated time of repair, and they expect to complete their repair by Tuesday, January 23rd.

Customers affected by this issue can stop by the Cruzio office downtown with their portable devices and obtain free 9 to 5 day passes to utilize our fiber-backed co-working facility.

We will update this network status as we receive additional information from AT&T, and we appreciate your patience in the meantime.

All other services are up and operational.

As of Monday, January 22nd 2018 at 12:00pm, there is currently an outage affecting legacy DSL circuits in the Boulder Creek area.

This outage is due to a hardware failure on AT&T’s equipment, and AT&T is working to repair the issue. They currently estimate that their repairs will be complete by January 31st.

Customers affected by this issue can stop by the Cruzio office downtown with their portable devices and obtain free 9 to 5 day passes to utilize our fiber-backed co-working facility.

We will update this network status as we receive additional information from AT&T, and we appreciate your patience in the meantime.

All other services are up and operational.

Some customers with Legacy DSL services in the Boulder Creek area are currently experiencing trouble with their connection.  We are actively looking into the problem and hope to have it resolved soon.

Fiber connectivity has been restored.  All services should be up and running.  We thank you for your patience.

Cruzio Network Engineers have fixed the partial connectivity and routing issues that were a result of the current fiber outage. Customers should see no further server issues while the fiber is being repaired.

We thank you for your patience today!

We are currently experiencing a fiber outage that is resulting in partial connectivity and routing issues to customers reaching various websites.

We are currently working on a resolution to route around this issue.

Engineers have finished making repairs to the fiber and all networking services have been restored.