Power has been restored to a majority of customers in the Harvey West area, but not to our distribution point that feeds customers. Our batteries have been exhausted at this distribution point, and our field crews are currently working on replacing these to restore service as soon as possible.
12/15/2016 2:15pm – Rebooting host2.cruzio.com
Rebooting server host2.cruzio.com to fix a stuck process. This should only effect customers with web hosting on host2. Any mail sent during this time will be queued and delivered once services have been restored.
12/4/16 7:50pm Host 7 Service Issue [RESOLVED]
All services on Host 7 were restored as of 7:50pm. We appreciate your patience.
12/4/16 7:00pm Host 7 Service Issue
One of our Plesk webhosting servers, Host 7, is currently experiencing issues. Web content may be temporarily unavailable. Network engineers are looking into the issue. We appreciate your patience, and will add to this status as we receive updates.
2016/12/01 11:10AM – [RESOLVED] webhosting server host6.cruzio.com restarting
The server has now finished booting, and customer web hosting and email traffic has returned to as expected.
2016/12/01 10:45AM – webhosting server host6.cruzio.com restarting
Webhosting server host6.cruzio.com is currently in the process of being restarted to resolve some issues.
Any email sent or received will be queued and processed once the server is fully restarted.
11/29/2016 1:15pm – Service interruption for Business Broadband customers off of the Dream Inn [RESOLVED]
Cruzio engineers have finished their work on top of the Dream Inn and connectivity was restored as of 1:15pm. We appreciate your patience.
11/29/2016 1:15pm – Service interruption for Business Broadband customers off of the Dream Inn [RESOLVED]
Cruzio engineers have finished their work on top of the Dream Inn and connectivity was restored as of 1:15pm. We appreciate your patience.
11/25/16 @ ~ 11pm | Issues with Rattlebrain.com email domain RESOLVED
As of around 11:50am this morning 11/26/16, our network engineers have resolved the issue with the rattlebrain.com email domain. Only rattlebrain.com email accounts were affected. Mail is sending and receiving again, and normal access to email has been restored.
11/25/16 @ ~ 11pm | Issues with Rattlebrain.com email domain
As of late last night 11/25/16, our email domain Rattlebrain.com began experiencing issues. As of now, customers using Rattlebrain.com email addresses cannot access, send, or receive email. All incoming email is being queued up. This has been escalated to our network engineers, and this status will be amended as we receive updates. We appreciate your patience.