As of 1:30pm, the upstream issue causing slow speeds for some customers on our Legacy DSL service has been resolved. If you’re on legacy DSL and are still experiencing slow speeds, please power cycle your equipment. Thank you for your patience.
4/1/16 Legacy DSL Service Issue [Update]
As of April 1st, 2016 at 11am, there will be emergency maintenance performed on hardware that serves some of our Legacy DSL customers. This maintenance will take about one hour, and these customers may experience approximately 15 minutes of downtime during this maintenance window. After the maintenance concludes, speeds should return to normal. If your speeds are still slow after the maintenance, please power cycle your equipment.
4/1/16 Legacy DSL Service Issue
AT&T is continuing to work on the upstream issue affecting the connection speeds of some of our legacy DSL customers. We don’t yet have an estimated time of completion, but we will update this status page as more information becomes available. We appreciate your patience.
3/31/16 – Legacy DSL Service Issue
AT&T is continuing to work on the upstream issue affecting the connection speeds of some of our legacy DSL customers. We don’t yet have an estimated time of completion, but we will update this status page as more information becomes available. We appreciate your patience.
3/30/16 – Legacy DSL Service Issue
AT&T is continuing to work on the upstream issue affecting the connection speeds of some of our legacy DSL customers. We don’t yet have an estimated time of completion, but we will update this status page as more information becomes available. We appreciate your patience.
3/29/16 – Legacy DSL Service Issue [Update]
AT&T is continuing to work on the upstream issue affecting the connection speeds of some of our legacy DSL customers. We don’t yet have an estimated time of completion, but we will update this status page as more information becomes available. We appreciate your patience.
3/28/16 – Legacy DSL Service Issue
We have identified an upstream service issue that is impacting the download speeds of some of our legacy DSL customers. We do not have an estimated time of repair at this time, but we will update this status message as more information becomes available. We appreciate your patience.
3/27/16 10:30AM – Outage at KP Arena RESOLVED
The connectivity outage at the Kaiser Permanente Arena has been resolved as of 10:30AM this morning.
3/26/16 @ 12:20pm – Host4 Restarting [RESOLVED]
We rebooted web hosting server host4.cruzio.com in order to fix a stuck process, and the server is now back online. This only affected customers with web hosting services on host 4. Any mail sent during this time was queued and delivered once services were restored. We apologize for any inconvenience.
3/26/16 @ 12:50pm – Host 4 restarting
Due to a stuck process, webhosting server Host4 needs to be rebooted. All email will be queued. We appreciate your patience.