Rebooting server host2.cruzio.com to fix a stuck process. This should only effect customers with web hosting on host2. Any mail sent during this time will be queued and delivered once services have been restored.

All services on Host 7 were restored as of 7:50pm. We appreciate your patience.

One of our Plesk webhosting servers, Host 7, is currently experiencing issues. Web content may be temporarily unavailable. Network engineers are looking into the issue. We appreciate your patience, and will add to this status as we receive updates.

The server has now finished booting, and customer web hosting and email traffic has returned to as expected.

Webhosting server host6.cruzio.com is currently in the process of being restarted to resolve some issues.

Any email sent or received will be queued and processed once the server is fully restarted.

Cruzio engineers have finished their work on top of the Dream Inn and connectivity was restored as of 1:15pm. We appreciate your patience.

Cruzio engineers have finished their work on top of the Dream Inn and connectivity was restored as of 1:15pm. We appreciate your patience.

As of around 11:50am this morning 11/26/16, our network engineers have resolved the issue with the rattlebrain.com email domain. Only rattlebrain.com email accounts were affected. Mail is sending and receiving again, and normal access to email has been restored.

As of late last night 11/25/16, our email domain Rattlebrain.com began experiencing issues. As of now, customers using Rattlebrain.com email addresses cannot access, send, or receive email. All incoming email is being queued up. This has been escalated to our network engineers, and this status will be amended as we receive updates. We appreciate your patience.

As a further result of the secondary mailbox server outage of November 1st, mail forwarding and spam filtering settings were lost for all @skyhighway.com and @rattlebrain.com mailboxes.

Spam filter settings have been reset to defaults, and mail forwarding will need to be re-enabled if desired.  In addition, as mentioned previously, we have been forced to reset passwords on these mailboxes as well.

To adjust spam filtering or re-enable forwarding, log into your @skyhighway.com or @rattlebrain.com mailbox and use the tools under “Settings” in the left navigation bar.

We apologize for the inconvenience, and please let us know if you encounter any further issues with these mailboxes.