We are currently experiencing a legacy DSL outage that is effecting a small number of our legacy DSL customers. Engineers are currently looking into the issue and we should be updating this status when we have more information or the issue is resolved. This should not effect any Velocity customers or anyone that is not on a legacy DSL connection.
2/2/16 @ 8pm – Scheduled Network Maintenance
Cruzio is performing scheduled network maintenance tonight starting at 8pm. This will only effect customers on our Wireless network located in the the San Jose area, Watsonville, Aptos, and Scotts Valley. Downtime should be minimal, lasting only a few minutes. This status will be updated once the maintenance is completed. We appreciate your patience.
01/30/2016 @ 11:30am Outage at 2030 N. Pacific [Resolved]
Between 10:05am and 11:35am the connection between 877 Ceder and 2030 N. Pacific was malfunctioning. Cruzio technicians identified the problem and replaced the power supply of the radio at Cruzio’s end.
This only affected customers in the 2030 N. Pacific building in downtown Santa Cruz, no action needs to be taken for customers at 2030 N. Pacific.
We apologize for the inconvenience, all connectivity for 2030 N. Pacific is restored at this time.
01/28/2016 @ 8:00am – rebooting host1.cruzio.com [RESOLVED]
Webhosting server host1.cruzio.com is now back online.
Any mail sent during this reboot was queued and will now be delivered.
01/28/2016 @ 7:28am – Rebooting host1.cruzio.com
Web hosting server host1.cruzio.com is being rebooted to fix a stuck process. This should only take a few minutes and should only effect customers with web hosting services on host1. Any mail sent during this time will be queued and delivered once services have been restored. We apologize for any inconvenience.
01/24/2016 10:05 pm – Rebooting host4.cruzio.com(RESOLVED)
Webhosting server host4.cruzio.com is now back online.
Any mail sent during this reboot was queued and will now be delivered.
01/24/2016 9:55 pm – Rebooting host4.cruzio.com
Web hosting server host4.cruzio.com is being rebooted to fix a stuck process. This should only take a few minutes and should only effect customers with web hosting services on host4. Any mail sent during this time will be queued and delivered once services have been restored. We apologize for any inconvenience.
01/20/2016 6:07 am – Rebooting host7.cruzio.com (RESOLVED)
Webhosting server host7.cruzio.com is now back online.
Any mail sent during this time was queued and will now be delivered.
01/20/2016 6:00 am – Rebooting host7.cruzio.com
Web hosting server host7.cruzio.com is being rebooted to fix a stuck process. This should only take a few minutes and should only effect customers with web hosting services on host7. Any mail sent during this time will be queued and delivered once services have been restored. We apologize for any inconvenience.
01/19/2016 3:29am – Rebooting host7.cruzio.com (RESOLVED)
Webhosting server host7.cruzio.com is now back online.
Any mail sent during this reboot was queued and will now be delivered.