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Home > Member Tools > Network Status

Network Status

12/15/14 @ 12:05pm – Emergency Preventive Maintenance at Downtown Wireless Access Point

December 15, 2014
James Hackett
No Comments

We are performing some unscheduled emergency maintenance at one of our downtown wireless access points. This is to prevent further power interruptions at the site. Downtown should only be for a few minutes and should be starting within the next few minutes. We appreciate your patience.

12/15/14 @ 11:52 AM – Downtown Wireless Service Issues RESOLVED

December 15, 2014
James Hackett
No Comments

We have restored service to the affected customers in the downtown area. We apologize for the inconvenience.

12/15/14 @ 11:25 AM – Downtown Wireless Service Issues

December 15, 2014
James Hackett
No Comments

One of our downtown wireless access points is having issues. Technicians have been deployed to resolve the issue. We will amend this status as we receive updates.

2014-12-11 12:40pm – Watsonville Network Outage Over

December 11, 2014
colin
No Comments

It looks like the storm cell has passed over Watsonville and all wireless connections in the area have been restored. Not very many people lost connections, but it’s possible for another bad cell to come through. Thanks for your patience.

2014-12-11 11:15am – Watsonville Wireless Outage

December 11, 2014
colin
No Comments

A large storm cell is now moving over the Watsonville area which is causing an outage for some wireless customers in the Watsonville area. Any services that are down should come back up once the storm cell finishes passing through the Watsonville area.

12/6 10:00am – Westside Santa Cruz Area Business Broadband Outage [Power Outage] RESOLVED

December 6, 2014
James Hackett
No Comments

The outage in the Westside Santa Cruz area was due to a localized power outage.  PG&E has restored power and our Wireless Business Broadband customers have been restored as well.  While our Technicians were on location, they installed additional backup batteries to help avoid future issues.

12/6 9:00am – Westside Santa Cruz Area Business Broadband Outage [Power Outage]

December 6, 2014
James Hackett
No Comments

We are experiencing an outage in the Westside Santa Cruz area for our Wireless Business Broadband customers.  We have Technicians en route to assess the situation.

12/3 5:30am – Portola Area Business Broadband Outage [Power Outage]

December 3, 2014
James Hackett
No Comments

We are experiencing an outage in the Portola area for our Wireless Business Broadband customers.   This is due to a power outage, PG&E is working on it and we expect that once power is back up that the service will come up alongside it.   This only affects customers off the Portola point of presence.

2014-12-01 @ 6:30-6:50AM – Primary @cruzio.com email server outage

December 1, 2014
James Hackett
No Comments

One of the primary @cruzio.com email servers became unresponsive at 6:30AM, but service was restored 6:50AM.  All @cruzio.com email services should be working again now if you were unable to receive email between that outage window.

2014-11-28 1:00PM – Web Hosting server host5 RESOLVED

November 28, 2014
James Hackett
No Comments

Web hosting server host5 has finished rebooting and all web pages hosted on it are online again.

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Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, & Zayante.

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