On Tuesday, July 5th beginning at 10:00PM and ending at 2:00AM, Cruzio engineers will be conducting maintenance on infrastructure serving fiber customers, including customers in multiple-dwelling-units served by Cruzio fiber. There will be brief downtime during this maintenance window.
6/30/2022 10PM – 2:00AM – Wireless Pro maintenance affecting Midtown, Live Oak, East Side Santa Cruz and 41st Avenue [UPDATE]
This maintenance window will be extended two hours. It will begin at 10PM, and end at 2AM.
6/30/2022 10PM – 12:00AM – Wireless Pro maintenance affecting Midtown, Live Oak, East Side Santa Cruz and 41st Avenue
Cruzio engineers will be conducting maintenance on infrastructure serving a handful of Wireless Pro customers located in Midtown, Live Oak, East Side Santa Cruz and 41st Avenue. There may be brief downtime during this window.
6/28/2022 4:00am Emergency maintenance affecting some services up at Tomita and in Scotts Valley [RESOLVED]
All systems are back up and operational.
06/28/22 12:20AM Emergency maintenance affecting some services up at Tomita and in Scotts Valley
Cruzio engineers will be performing some emergency maintenance that may affect some services up at Tomita and in Scotts Valley. We will be posting updates as they come in.
6/23/2022 10:00PM – 2:00AM – Emergency maintenance affecting some Wireless Pro customers in Midtown, Live Oak, East Side Santa Cruz and 41st Avenue [UPDATE]
Cruzio engineers have implemented mitigation measures to help with connection stability for affected links in the areas of Midtown, Live Oak, East Side Santa Cruz and 41st Avenue.
There will be a followup maintenance tonight starting at 10PM and ending at 2AM to definitively resolve the issue. There may be periods of downtime during this followup maintenance.
6/23/2022 10:00AM – Wireless Pro connectivity issues for some customers in Midtown, Live Oak, East Side Santa Cruz and 41st Avenue
Cruzio engineers are working on an issue that’s affecting connectivity for some Wireless Pro customers in the areas of Midtown, Live Oak, East Side Santa Cruz and 41st Avenue.
06/23/2022 7:30 AM Power outage causing a service interruption affecting some Wireless Pro customers in Live Oak area [UPDATE]
Cruzio engineers have resolved the issue and services are operating as normal.
6/22/2022 10:00PM – 2:00AM – Emergency maintenance affecting some Wireless Pro customers in Live Oak [UPDATE]
Cruzio engineers have implemented a fix to stabilize the affected wireless links, but will be conducting a followup maintenance tonight to definitively fix the issue. The maintenance window will be between 10PM to 2AM, and intermittent downtime is possible during this window.
6/22/2022 9:10AM – Emergency maintenance affecting some Wireless Pro customers in Live Oak
Cruzio engineers will be conducting emergency maintenance on equipment that serves some Wireless Pro customers in Live Oak and the surrounding area. There may be intermittent service interruptions during this maintenance.