Cruzio engineers will be performing maintenance on equipment that serves customers located in and around Watsonville on 9/13 starting at 10:00PM and ending 2:00AM. Expected downtime will be short intervals lasting 5 minutes or less within the window. We appreciate your patience.
9/12/2022 8:00AM – 11:00AM – Maintenance window for Piedmont Court customers and nearby Wireless Pro customers
On 9/12/2022 between 8:00AM to 11:00AM the Piedmont Court will be conducting electrical tests in their building. Cruzio engineers will be deploying a generator to provide power to our equipment during this window. There will be a brief interruption as we cut to the generator, and then another brief interruption once we cut back to main power.
9/8/2022 10:00PM–2:00AM – Emergency maintenance affecting some Wireless Pro customers in Westside Santa Cruz
Cruzio engineers will be conducting emergency maintenance Thursday 9/8/2022 10:00PM–2:00AM to repair an issue affecting some Wireless Pro customers in Westside Santa Cruz. Affected users may notice some downtime during this work.
9/7/2022 10:00PM – 2:00AM – Emergency maintenance affecting Wireless Pro customers in Live Oak and Watsonville [UPDATE]
Cruzio engineers will be conducting emergency maintenance tonight between 10:00PM to 2:00AM to work on the issue affecting Wireless Pro connectivity for some customers in the areas of Live Oak and Watsonville. There may be intermittent downtime during this window.
9/7/2022 12:00PM – Wireless Pro issues for some customers in Live Oak and Watsonville [UPDATE]
Engineers are continuing to work on the issue affecting connectivity for some Wireless Pro customers in Live Oak and Watsonville. The issue is being mitigated, but some customers may see slower speeds until the issue is resolved.
9/7/2022 9:00AM – Wireless Pro issues for some customers in Live Oak and Watsonville
Some Wireless Pro customers in Live Oak and Watsonville are experiencing connectivity issues, and Cruzio engineers are investigating the issue.
9/6/2022 1:15AM – service interruption due to PG&E outage for some Wireless Pro customers in Live Oak and Midtown
Some Wireless Pro customers in the areas of Live Oak and Midtown are experiencing a service interruption due to a large scale PG&E outage in the area. Cruzio engineers are monitoring the situation.
9/5/2022 1:00PM – Half Moon Bay Wireless outage in Bear Gulch and Russian Ridge area [RESOLVED]
(Update) Engineers have located and repaired the problem. All wireless customers should now be back up and operational.
9/5/2022 10:45AM – Half Moon Bay Wireless outage in Bear Gulch and Russian Ridge area
Engineers are inspecting an issue that is causing an outage for some wireless customers in the Bear Gulch/Russian Ridge areas. We will update this network status as more information becomes available.
9/4/2022 3:45pm – Wireless outage in Half Moon Bay area [RESOLVED]
Engineers located and repaired the problem. All wireless customers should now be back up and operational.