Cruzio engineers have identified this issue and successfully made repairs. Wireless Pro services in the Weston Area have been restored and are operating normally.

Customers in the area of Weston West are experiencing a service issue. Cruzio engineers will be able to access the site in the morning and will assess and repair the issue.

Many areas of the county have had power and internet service restored, but some customers in the area of Harvey West are still without internet service due to a hardware failure upstream. Field crews estimate to have repairs complete tomorrow morning.

Due to a widespread PG&E outage throughout the City and some parts of the County of Santa Cruz, connectivity will be impacted for some customers. Cruzio engineers are monitoring infrastructure sites throughout our network, and affected customers will come back online as local power is restored in their area. We will update this message as more information becomes available.

Cruzio engineers identified and resolved an issue that was briefly affecting connectivity to one of our hosting servers, Host 9. Affected domains are back online.

Cruzio engineers have identified this issue and successfully made repairs. Wireless Pro services in Scotts Valley have been restored and are operating normally.

Cruzio technicians are investigating an upstream connectivity issue affecting some Wireless Pro customers in Scotts Valley.  We will continue to update this page as we learn more information.

Cruzio engineers have fixed the issue affecting Wireless Pro customers in Eastside Santa Cruz, and services have been restored.

Cruzio technicians have been made aware of an upstream issue affecting Coastside email services. Currently, there may be difficulty logging-in and accessing these mailboxes. Our engineers are investigating the situation, and we will update this page as more information becomes available.

Cruzio engineers will be conducting emergency maintenance tonight between 10:00PM to 12:00AM to work on an issue affecting some Wireless Pro customers in Eastside Santa Cruz. There may be intermittent downtime during this window.