Cruzio has become aware of a large power outage primarily affecting our in-building services in several locations. PG&E has provided an Estimated Time of Recovery of 1AM.  We will post any other relevant information as it becomes available.

Cruzio engineers will be conducting maintenance on infrastructure equipment affecting Wireless Pro customers in the West Side area of Santa Cruz between 10:00PM to 2:00AM. Brief downtime will be possible during this window.

Cruzio engineers will be conducting maintenance on infrastructure equipment affecting Wireless Pro customers in the West Side area of Santa Cruz between 10:00PM to 2:00AM. Brief downtime will be possible during this window.

Cruzio Engineers will be replacing upstream equipment serving some Wireless Pro customers on and around Weston Road. Intermittent downtime is possible throughout this window, but will be kept to a minimum.

Cruzio engineers will be conducting maintenance Wednesday 12/21/2022 2:00PM–6:00PM to replace equipment  affecting some Wireless Pro customers in Capitola & Live Oak area.  Affected users may notice brief downtime during this work.

Cruzio engineers have repaired the issue and affected customers are back online.

Cruzio engineers are rolling to assess and repair an issue affecting some Wireless Pro customers in the areas of Midtown, Live Oak and East Side Santa Cruz. We will update this status message as more information becomes available.

Engineers have restored services at site.

Butano service is currently offline, and we are investigating. Updates will be provided as we get more information or service gets restored.

Cruzio engineers will be conducting maintenance Thursday 12/15/2022 2:00PM–6:00PM to replace faulty equipment potentially affecting some Fiber Pro customers in downtown Santa Cruz.  Affected users may notice brief downtime during this work.