Cruzio engineers will be conducting maintenance at 3:45PM that will momentarily interrupt connectivity for some Wireless Pro customers in the Midtown and Live Oak areas. Downtime will last a few minutes.
6/12/2020 1PM-3PM – Maintenance for some Wireless Pro Customers in Scotts Valley
Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in Scotts Valley between 1PM to 3PM today. Downtime during this window should only be a few minutes.
06/12/2020 12:30pm – Network outage in Scotts Valley area [RESOLVED]
PG&E has restored power to all areas. If you continue to have any issues in the Scotts Valley area, please contact Cruzio.
06/12/2020 11:30am – Network outage in Scotts Valley area
Cruzio engineers are investigating a service outage affecting some Wireless Pro and Dedicated Wireless customers in the Scotts Valley area due to a large power outage. While we currently have no resolution ETA, we will update this network status message as more information becomes available.
6/11/2020 10:00PM – 12:00AM – Maintenance for Cruzio mailboxes [UPDATE]
Cruzio’s upstream email partner will be performing preventative maintenance on server hardware tonight between 10PM and 12:00AM. There will be periods of downtime during this window. All email will be queued for later delivery during these periods.
6/11/2020 6:00PM – Maintenance for Cruzio mailboxes
Cruzio’s upstream email partner will be performing preventative maintenance on server hardware tonight between 6PM and 8PM. There will be periods of downtime during this window. All email will be queued for later delivery during these periods.
6/11/2020 1:30AM – Email connectivity issues for non-hosted email mailboxes [RESOLVED]
This issue is now resolved.
6/11/2020 12:30AM – Email connectivity issues for non-hosted email mailboxes
Email customers will be unable to send or receive email due to a problem upstream. Engineers are working on the issue. All email will be queued up for delivery once the problem is resolved. This issue is not affecting hosted email mailboxes.
6/10/2020 10PM-12PM – Maintenance affecting a small amount of Wireless Pro customers in Live Oak
Cruzio engineers will be conducting maintenance on equipment that serves a handful of Wireless Pro customers in Live Oak and the midtown area of Santa Cruz. This maintenance window will last from 10pm through 12pm tonight, but actual downtime will be a few minutes throughout this window.
6/10/2020 4:15AM – PG&E outage affecting connectivity for some customers in Santa Cruz [RESOLVED]
Connectivity was restored once PG&E service resumed in the affected areas.