Cruzio engineers have resolved the issue and affected customers are now back online.
4/29/2021 3:45PM – Wireless Pro connectivity issues for some Midtown and Live Oak customers
Cruzio engineers are aware of connectivity issues affecting some Wireless Pro customers in the Live Oak, East Side and midtown areas of Santa Cruz and are working to resolve the issue.
4/27/2021 5:00PM – Wireless Pro connectivity issues for some Midtown and Live Oak customers [RESOLVED]
Cruzio engineers have resolved the issue and affected customers are now back online.
4/27/2021 4:45PM – Wireless Pro connectivity issues for some Midtown and Live Oak customers
Cruzio engineers are aware of connectivity issues affecting some Wireless Pro customers in the Live Oak, East Side and midtown areas of Santa Cruz and are working to resolve the issue.
04/23/2021 10:30AM – Network outage in downtown Santa Cruz area [RESOLVED]
Cruzio engineers have resolved the issue and affected customers are back online.
04/23/2021 7:20AM – Network outage in downtown Santa Cruz area
Some wireless pro customers in the downtown Santa Cruz area may be experiencing a network outage. Our network gear is being affected by a power outage in the area. PGE reports power will be restored around 10 AM. Updates will be posted as we get them.
4/22/2021 2:00PM – 6:00PM – Emergency Wireless Pro maintenance affecting some customers in Westside Santa Cruz
Cruzio engineers will be conducting emergency Wireless Pro equipment maintenance affecting some Wireless Pro customers in Westside Santa Cruz between 2:00PM and 6:00PM today. Other services will not be impacted by this maintenance.
4/21/2021 10:00PM- 2:00AM – Wireless Pro maintenance affecting some customers in the Live Oak area
Engineers will be conducting maintenance on Wireless Pro equipment serving customers in the Live Oak area Wednesday, 4/21 from 10PM-2AM. There will be intermittent downtime during this follow-up maintenance. This maintenance will not affect our other services.
4/20/2021 10:15AM- 11:15AM – Wireless Pro maintenance affecting some customers in the Live Oak area
Cruzio Internet will be conducting maintenance on Wireless Pro equipment in the Live Oak area on Tuesday, April 20th between 10:15AM to 11:15AM. There will be intermittent downtime during this maintenance window.
In addition, Engineers will be conducting maintenance on this equipment Wednesday, 4/21 from 10PM-2AM to further improve these links. There will also be intermittent downtime during this follow-up maintenance.
4/19/2021 11:00AM – Wireless Pro connectivity issues for some customers in the West Side of Santa Cruz [RESOLVED]
Cruzio engineers have resolved the issue and affected customers are now back online.