We are currently experiencing connectivity problems for our Wireless Business Broadband and legacy Wireless customers in the Weston Road area of Scotts Valley. Cruzio techs are actively working on resolving connectivity problems. These problems will only affect our Wireless customers in the Weston Road area. We will update this status as we have more information.
Update 10:30am – We have Cruzio techs rolling out to the Weston area to do some troubleshooting on the link. More updates as they come in.
Update 1:00pm – Our Cruzio techs have reported back that there was a damaged cable causing intermittent power availability for the Weston area. Our techs have repaired the cable and verified connectivity for all of our Weston Road customers. As of this update all wireless customers in Weston Road are back up and running.
We thank you for your patience and understanding and apologize for any inconvenience this may have caused.