Cruzio VPS FAQ

What is VPS?

VPS stands for Virtual Private Server. It’s a method of dividing up a server so that each virtual server can run its own full-fledged operating system, and each virtual server can be independently rebooted.

What can VPS be used for?

Just about anything you could do with your own server, you can do with Cruzio VPS, but without the expense and the hassle of maintaining hardware.

Running your own web server, hosting multiple domains, serious web development and testing. And that’s just the tip of the iceberg.

Is VPS for me?

You’ll have a lot more control, but with great power comes great responsibility! With full root access you can definitely mess up your stuff. Then again, you have to start somewhere, and you can always reboot. At $30, our intro-level package is great for anyone wanting to get their geek on.

Where are your servers located?

Our VPS servers reside in our state-of-the-art data center in Santa Cruz, featuring redundant power and Internet connectivity.

If I go over my bandwidth cap, is all traffic blocked?

No, we won’t block any traffic. All our limits are soft. If you go over the cap, we’ll contact you with your options. If you’re expecting a spike in traffic, call us ahead of time and we’ll figure something out. Pricing for additional bandwidth starts at $10.95/month for 500 GB.

What are the hardware specs for the physical server?

Pretty awesome:
Dual Quad-Core 2.5 Ghz CPUs
SAS RAID 10 disk array
24 GB RAM

What distributions do you offer?

Currently we offer the choice of Debian Lenny or CentOS 5.

Can I purchase additional IP addresses?

Yes. $5 per month per IP.

Do you offer backups?

We maintain snapshot backups of all slices taken nightly. These backups are intended to protect customer data against a catastrophic multiple point hardware failure that circumvents the existing redundancy measures in place. These backups may not fully protect certain volatile data groups, notably MySQL or postgreSQL databases. In general, any data that is cached before being written to a file may not be fully protected.

Cruzio strongly recommends that VPS customers take advantage of the backup features in the Virtualmin control panel, which will enable you to create backups on your own schedule and keep them for as long as you wish. See our documentation on backing up your Cruzio VPS.

If you need data restored from Cruzio’s backups, there will be a minimum single charge of $100 for up to 1 hour of our engineer’s time and $49 for each half-hour thereafter.

Do you have redundant Internet connections?

Yes.

Can the VPS be failed over to another physical server or location in case of problems?

This feature will be available soon.

Can I upgrade sometime down the road?

Absolutely. No need to reinstall everything either.

How many domains can I host?

That’s a very “shared hosting” question. No limit. It’s all yours, do whatever you like!