How to update Thunderbird for Windows to use the new Cruzio email settings

Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time.

Step 1 – Launch Thunderbird from your desktop icon or start menu.

Step 2 – In the left pane of the Thunderbird window, find the email address you want to update. Left click on your email address. The right pane should change to a menu related to that account.

Step 3 – In the right pane, under the “Accounts” area, left click “View Settings for this Account”. An “Account Settings” window should appear.

Step 4 – In the left pane of the window, scroll down until you see the “Outgoing Server (SM…). Left click it. The right pane should change to an “Outgoing Server (SMTP) Settings” window.

Step 5 – On the far right, left click the “Add” button to create a new entry.

Step 6 – You can leave the description box blank.

Step 7 – In the “Server Name:” box, type in the server name assigned to your email address from the table below.

If your email address ends in:Your server name is:
cruzio.comsmtpauth.cruzio.com
baymoon.comsmtpauth.baymoon.com
rattlebrain.comsmtpauth.rattlebrain.com
calcentral.comsmtpauth.calcentral.com
scshop.comsmtpauth.scshop.com
elgatito.comsmtpauth.elgatito.com
ebold.comsmtpauth.ebold.com
skyhighway.comsmtpauth.skyhighway.com
cruziolatino.comsmtpauth.cruziolatino.com
icogitate.comsmtpauth.icogitate.com

Step 8 – Make sure “Connection security” is set to “None” and “Authentication Method” is set to “Password, transmitted insecurely”.

Step 9 – In the “User Name:” box, type in your full email address. (for example, johndoe@cruzio.com or janedoe@baymoon.com)

Step 10 – Click “OK” to save these settings and close this window.

Step 11 – Now, in the left pane, scroll up until you see your email address. Left click on it. The right pane should change to the “Account Settings” window.

Step 12 – In the right pane, find the “Outgoing Server (SMTP)” dropdown and choose the SMTP server you created above (for example smtpauth.cruzio.com or smtpauth.baymoon.com).

Step 13 – In the left pane of the “Account Settings” window, left click “Server Settings”. The right pane should change to the “Server Settings” window.

Step 14 – Check that the “User Name:” box on this page has your full email address, including the domain (cruzio.com, baymoon.com, etc). If the box only contains the part of your email address before the @ symbol, change it to your full email address.

Step 15 – Under “Security Settings”, “Connection security”, make sure the drop-down menu is set to “None”.

Step 16 – Under “Security Settings”, “Authentication method”, make sure “Authentication method” is set to “Password, transmitted insecurely”. You do not need to change any other settings on this page.

Step 17 – Click “OK” to save changes.

Step 18 – Test sending and receiving. The email program will ask you for your password. You can choose to save it by clicking the “Use Password Manager” box if you desire.

Step 19 – You have successfully completed the email changes.