How to update your Samsung Mail on Android for new Cruzio email settings

Step-by-step instructions on how to change your email settings for Cruzio’s 2018 email upgrade. Use for all email addresses ending in @cruzio.com, @baymoon.com, @rattlebrain.com, @calcentralcom, @scshop.com, @elgatito.com, @ebold.com, @skyhighway.com, @cruziolatino.com and @icogitate.com. If you own your own custom domain name, you don’t have to make changes at this time.

Step 1 – Click the “Email” icon on your home screen.

Step 2 – In the upper left corner of the email app, click the icon that looks like 3 lines. A screen should open on the left.

Step 3 – On this screen, in the upper right corner, click the gear icon . An “EMAIL SETTINGS” screen should appear.

Step 4 – In the “Accounts” area, click on the email address you want to change. A new screen should appear.

Step 5 – Scroll to the very bottom of the new screen and, under “Advanced Settings” click on “Server settings”. The “SERVER SETTINGS” screen should appear.

Step 6 – In the “ACCOUNT” section, make sure that the “User name” is your full email address. If it is not your full email address, please contact us at cruzio.com/contact. Otherwise you can continue on to Step 7.

Step 7 – Scroll down in the “SERVER SETTINGS” screen. In the “INCOMING SERVER” section, make sure “Security type” is set to None. You should not need to change any other “INCOMING SERVER” settings.

Step 8 – Scroll down. In the “OUTGOING SERVER” section, change the “SMTP server” to the server name assigned to your email address from the table below.

If your email address ends in:Your server name is:
cruzio.comsmtpauth.cruzio.com
baymoon.comsmtpauth.baymoon.com
rattlebrain.comsmtpauth.rattlebrain.com
calcentral.comsmtpauth.calcentral.com
scshop.comsmtpauth.scshop.com
elgatito.comsmtpauth.elgatito.com
ebold.comsmtpauth.ebold.com
skyhighway.comsmtpauth.skyhighway.com
cruziolatino.comsmtpauth.cruziolatino.com
icogitate.comsmtpauth.icogitate.com

Step 9 – Make sure that “Security type” is set to None.

Step 10 – Scroll down. Turn on “Authentication required before sending emails” by clicking the slider button on the right. It should toggle to the right and change colors.

Step 11 – In the “User name” field, type in your full email address. (for example, johndoe@cruzio.com or janedoe@baymoon.com)

Step 12 – In the “Password” field, type in your email password.

Step 13 – Click “Done” at the bottom of the screen. The program will authenticate your settings, and, if everything’s entered as instructed, the “Server Settings” screen should close. If it doesn’t close, please double check all the steps above.

Step 14 – Click the “back” (“<”) icon in the upper left corner until you are back to your inbox. Step 15 – Test sending and receiving by sending yourself an email. The email app will ask you for your password. You can choose to save it by clicking the “Use Password Manager” box if you desire. Step 16 – You have successfully completed the email changes.