…upport@cruzio.com ……for technical support office@cruzio.com …….for billing and ordering information Cruzio’s locations: Santa Cruz: 903 Pacific Avenue, Suite 101, Santa Cruz, CA 95060 Watsonville: Plaza Vigil, 23 E. Beach Street, Watsonville, CA 95076 Cruzio’s hours: Sales hours: 10am-6pm, Monday through Friday; 10 am – 2 pm Saturday Technical support: 8am to 6pm, Mon to Fri, 10am – 2pm Saturday System monitoring, including customer-alerte…
…upport@cruzio.com ……for technical support office@cruzio.com …….for billing and ordering information Cruzio’s locations: Santa Cruz: 903 Pacific Avenue, Suite 101, Santa Cruz, CA 95060 Watsonville: Plaza Vigil, 23 E. Beach Street, Watsonville, CA 95076 Cruzio’s hours: Sales hours: 10am-6pm, Monday through Friday; 10 am – 2 pm Saturday Technical support: 8am to 6pm, Mon to Fri, 10am – 2pm Saturday System monitoring, including customer-alerte…
…upport@cruzio.com ……for technical support office@cruzio.com …….for billing and ordering information Cruzio’s location: 903 Pacific Avenue, Suite 101, Santa Cruz, CA 95060 Cruzio’s hours: Sales hours: 10am-6pm, Monday through Friday; 10 am – 2 pm Saturday Technical support: 10-6 pm, Monday through Friday, 10am – 2pm Saturday System monitoring, including customer-alerted emergencies, 24 hours per day, 365 days per year (leap years, 366 days)…
…fore your payment is due. Your Cruzio bill is due on the first day of your billing cycle, and covers a month of service. So, for example, if your billing cycle starts on June 15th, your bill is due June 15th, and covers service from June 15th through July 14th. Your billing cycle is based on the date you open your account. Late notices will be sent out after an account is 2 days overdue, and every 3 days for 3 notices. If payment hasn’t been recei…
…statements by going to the top of your statement and clicking the orange “Billing Activity” link. How do I update my account contact information? After logging into the Cruzio Account Center, click “Contact Info”. Using this page, you can update your billing address, contact phone number, fax number, and email address. When done making changes, click “Commit Changes”. You will be able to view your account holder name and, if you have one, company…
…ample. One of the bigger pain points has been merging our billing systems. Billing is the less glamorous side of a network-building business like ours, we know but it’s important to get it right. Our dedicated (and glamorous) Billing team — Adia, Carlos, Iasha, Andrew, Sandi, Alex — has been working hard to make sure bills go out and payments get recorded properly. We still have two billing systems running at once, while we work to combine them. W…
…now that I’ve been away for over a week, working out of my room answering billing calls and Cruzioworks emails beneath a canopy of bachelor-esque wall decor, it’s becoming normal. There’s a radical card my dad made me a while ago featuring Rocky and Bullwinkle almost leaping right off the page, gesturing wildly with their arms as if to present the other wall art. There’s a full-sized movie poster for hit anime film Your Name. There’s a really fri…
…er your ID number. If you don’t know it, it is your account number on your billing statement. 7. Click “OK”, click “Apply”, and then “OK” once more. » back to top How to Add a Network Printer for Mac Users Connect to the CruzioWorks network as you normally would on your computer. Open your browser and type in: http://tinyurl.com/canon-MF6180 Scroll down to “Drivers and Downloads”, and slightly above that confirm that the correct Operating System w…
…The Account Center may be down for a couple of hours while some upgrade maintenance is performed on our billing server. Customer tickets will also be down, but this just means any submissions or emails sent in will be queued up until the service is put back online. Since staff won’t be responding to them until morning, this should not have any effect on anyone. 9:30pm – Work has been completed….
…cost bandwidth to feed the entire network and is expandable as needed. Our billing and customer service software is in place, tested, scalable and transferable to the new project. Lease payments for customer connections totaling a million dollars a year, currently going out of our area, could be shifted to pay the City. Finally, Cruzio already has thousands of Internet users in the City of Santa Cruz who can be moved onto the new city-wide fiber n…
