…testing. This network interruption will affect all Cruzio customers with exception of those using our Velocity DSL product….

…Web hosting server host5 has suffered a catastrophic failure. Currently mail is coming in but is not able to be retrieved. Database driven websites, control panel, and webmail are also currently not working. Engineers are still working to restore services, but do not yet have an ETA….

…During the repair process to resolve the recent Host5 failure, Cruzio engineers identified a specific issue and were able to restore customer databases. If you are still experiencing issues with your website, please contact us and we will be happy to assist you further. This only affects web hosting customers who are on our Host5 server….

…Cruzio engineers have scheduled a maintenance window for the networking equipment that feeds customers on our enterprise, broadband, colocation, coworking, domain hosting, and email networks. This window will end at 3:00AM 5/2/2018. We expect extremely short customer downtime as networking protocols converge and install routes. This network interruption will affect all Cruzio customers with exception of those using our Velocity DSL product….

…Cruzio engineers are currently working to resolve an issue with our Plesk web hosting server Host 7. We will update this network status with additional information as it becomes available….

…The failed hardware has been replaced and upgraded. All services should now be restored. It may take a few minutes for all back-logged email to queue up and be delivered, but any mail sent while services were down should be delivered shortly if not already. This should have only effected email for customers with web hosting services on Host7 and is not part of the email upgrade that has been happening this week….

…Web hosting server host6 is being rebooted to clear a stuck process. Any mail sent during this time should be queued up and delivered once services are restored. I anticipate that the server should be up again shortly after this network status is posted….