…, please try power cycling your equipment. This maintenance is only for equipment serving legacy DSL, and will not affect other services including Velocity. UPDATE: As of approximately 3:30 am, all work is complete….
…rs at 877 Cedar – Cruzioworks coworking and office customers at 877 Cedar Customers that will not be affected: – Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas – All Velocity customers – All DSL customers – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible….
…ream provider, who are working on a fix for the issue. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We will post updates and developments here as we get them. We thank you for your patience….
…The power outage is affecting Wireless Pro and Dedicated customers who are feed from one of our main network distribution buildings downtown. Velocity customers are not affected by this outage…
…Customers with Wireless Pro, Dedicated, and Enterprise Access service in the Downtown Santa Cruz area are currently experiencing a service outage. We are working on a fix for the issue and we will post updates as they develop. This only affects customers with Wireless fed services that are in the Downtown Santa Cruz area; Velocity, DSL and Dialup services are not affected….
…e the best-of-breed technologies to connect as many people as we possibly can to the best possible broadband. Every Cruzio customer, whether fiber, wireless or Velocity, coworking or colo, helps build our network around the County. That’s the Cruzio way….
…Our upstream partner encountered a problem today between 10:00AM to 1:30PM that caused Velocity voicemail users to be unable to record or check for new voicemails. This issue has since been resolved, and we apologize for any inconvenience….
…omers with Colocation, VPS, webhosting, Enterprise, Business Broadband, and Dedicated Business Broadband service in the Santa Cruz area. Velocity and DSL services will not be affected….
…ward throughout the morning on Thursday 10/10, dependent on PG&E restoring power. This will not affect customers with DSL and Velocity access services….
…The networking equipment that provides customers in the Harvey West and lower Graham Hill road areas with Wireless and Certified access services has lost power due to PG&E rolling power outages. We expect to restore service to these customers by 10AM Thursday 10/10, or sooner depending on PG&E restoring power. This will not affect customers with DSL and Velocity access services….
