…, please try power cycling your equipment. This maintenance is only for equipment serving legacy DSL, and will not affect other services including Velocity. UPDATE: As of approximately 3:30 am, all work is complete….

…The power outage is affecting Wireless Pro and Dedicated customers who are feed from one of our main network distribution buildings downtown. Velocity customers are not affected by this outage…

…Due to a Cruzio equipment failure, there is currently a section of our Wireless Pro coverage that is down. Cruzio technicians are actively working on a solution this morning. This does not affect velocity or dsl customers, only Wireless Pro customers in the east side Santa Cruz and Live Oak areas. We apologize for the inconvenience, and we’ll update this as soon as we have more info….

…As of January 4th 2017 at 4:50 pm Cruzio engineers are currently looking into an issue affecting our primary and secondary fiber backhauls, and we are currently running over a wireless backup system. While on this wireless backup, Wireless Pro, Enterprise, and Colocation customers will experience impacted speeds. This will not affect Velocity, DSL, or dial up customers. We will post an updated message as more information becomes available….

…Cruzio engineers have scheduled a maintenance window for the networking equipment that feeds customers on our enterprise, broadband, colocation, coworking, domain hosting, and email networks. This window will end at 3:00AM 5/2/2018. We expect extremely short customer downtime as networking protocols converge and install routes. This network interruption will affect all Cruzio customers with exception of those using our Velocity DSL product….

…alternate path during testing. This network interruption will affect all Cruzio customers with exception of those using our Velocity DSL product….

…Our battery backups at Loma Prieta have run out. Our field ops team is currently working to restore power at this time, and some of our wireless customers in the Watsonville area may experience downtime due to this issue. This only affects our wireless customers, and will not affect customers on Velocity or DSL connections. We appreciate your patience….

…Network technicians are aware of a Business Broadband network outage that is affecting some customers in Scotts Valley on our wireless network. We are currently looking into the cause of the issue. Velocity Customers are not affected….

…ove scheduled window. This maintenance will only apply to customers with Wireless, Certified, Dedicated, and Enterprise broadband services. Velocity and DSL access services will not be affected….

…There is currently an interruption in service for a portion of Cruzio’s Legacy DSL customers. Network engineers are actively working to resolve this outage. This outage does not affect any of Cruzio’s Velocity or Business Broadband customers. We apologize for the inconvenience and thank you for your patience as we resolve this issue….