…Cruzio Engineers are aware of a Wireless Pro outage affecting some customers in the Live Oak and Capitola area and are working on a fix for the issue. We will post updates as they develop. This only affects customers with Wireless Pro; Velocity, Dsl, and Dialup services are not affected….

…the San Jose, Portola Valley, Milpitas, and Mount Allison areas. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. This is scheduled for Thursday, January 9th 2020 at 12:15PM to 2:00PM. We expect actual customer downtime to be less than 1 minute….

…utages, however we estimate that total customer downtime will be limited to less than 5 minutes. This maintenance is only for customers with DSL services. Velocity, Dial-up, Business Broadband, and Enterprise services will not be affected….

…Cruzio engineers have scheduled a service-impacting emergency maintenance window to resolve networking and routing issues with equipment that serves customers in the Seabright, mid-town, and Live Oak areas of Santa Cruz. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We expect actual customer downtime to be less than 2 minutes….

…As of January 4th 2017 at 4:50 pm Cruzio engineers are currently looking into an issue affecting our primary and secondary fiber backhauls, and we are currently running over a wireless backup system. While on this wireless backup, Wireless Pro, Enterprise, and Colocation customers will experience impacted speeds. This will not affect Velocity, DSL, or dial up customers. We will post an updated message as more information becomes available….

…Cruzio’s upstream providers have scheduled a maintenance window for Tuesday, February 12th, 2019 at 11:59PM to upgrade networking equipment that serves our Legacy DSL customers. This will not affect Fiber, Velocity, or Wireless Pro services. We don’t expect any downtime during this maintenance window….

…t until 3:00AM on Friday, January 24th 2020. This will affect customers with Certified, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. Expected customer downtime during this window will be up to 30 minutes….

…s customers in the Downtown, Beach Flats, and West Cliff areas of Santa Cruz. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We have scheduled this maintenance window for Wednesday, February 13th 2019 at 12:01AM – 1:00AM. We expect actual customer downtime to be less than 5 minutes….