…There will be a maintenance window of three hours beginning 6/30/2020 at 11:59PM affecting Velocity customers in Scotts Valley. Actual downtime will be approximately 30 minutes throughout this window. No other services will be affected by this maintenance….

…Beginning at 11PM tonight our upstream partner will be conducting maintenance on copper infrastructure that provides service to some DSL and Velocity customers. Downtime is not expected, but will be brief if it occurs. This maintenance is scheduled to complete at 1AM, and will not affect other services….

…Tonight, 9/3/20 at 11:59PM, our upstream partner for copper services will be conducting maintenance on their infrastructure. This maintenance will temporarily impact connectivity for some DSL and Velocity customers. Expected downtime is approximately 10 minutes….

…Tonight 9/1/20 at 11:59PM our upstream partner for copper services, including Velocity and DSL, will be conducting maintenance on their infrastructure. Downtime is not expected during this window….

…Our upstream partner for copper services, including Velocity and DSL, will be conducting maintenance on their infrastructure. Downtime is not expected, but slowdowns and routing delays may intermittently occur during this maintenance window….

…Our upstream DSL vendor will be conducting maintenance on equipment that serves Velocity customers in Scotts Valley. The maintenance window will last two hours beginning at 11:59pm tonight, but expected downtime will be 30 minutes. No other services will be affected by this maintenance….

…There will be a maintenance window affecting some Velocity circuits in Santa Cruz beginning 5/21 at 11:59PM. This maintenance window will span 3 hours, but the actual downtime will be approximately 30 minutes. Other services are not affected by this maintenance….

…As of 2:30pm, our upstream provider has reported that they have finished up their repairs to the affected hardware serving some of our Velocity customers, and phone service should now be restored….

…Beginning at 11:59PM tonight our upstream partner will be conducting maintenance on copper infrastructure that provides service to some DSL and Velocity customers. Downtime is not expected, but will be brief if it occurs. This maintenance is scheduled to complete at 4AM, and will not affect other services….

…We are investigating reports of a hardware failure in our upstream provider’s data center. This equipment serves some of our Velocity customers, and will not affect other services such as Wireless Pro. We will update this message as more information becomes available. We appreciate your patience….