…Beginning at 11PM tonight our upstream partner will be conducting maintenance on copper infrastructure that provides service to some DSL and Velocity customers. Downtime is not expected, but will be brief if it occurs. This maintenance is scheduled to complete at 1AM, and will not affect other services….
…Tonight 9/1/20 at 11:59PM our upstream partner for copper services, including Velocity and DSL, will be conducting maintenance on their infrastructure. Downtime is not expected during this window….
…Our upstream partner for copper services, including Velocity and DSL, will be conducting maintenance on their infrastructure. Downtime is not expected, but slowdowns and routing delays may intermittently occur during this maintenance window….
…There will be a maintenance window of three hours beginning 6/30/2020 at 11:59PM affecting Velocity customers in Scotts Valley. Actual downtime will be approximately 30 minutes throughout this window. No other services will be affected by this maintenance….
…Tonight, 9/3/20 at 11:59PM, our upstream partner for copper services will be conducting maintenance on their infrastructure. This maintenance will temporarily impact connectivity for some DSL and Velocity customers. Expected downtime is approximately 10 minutes….
…Our upstream DSL vendor will be conducting maintenance on equipment that serves Velocity customers in Scotts Valley. The maintenance window will last two hours beginning at 11:59pm tonight, but expected downtime will be 30 minutes. No other services will be affected by this maintenance….
…Our upstream provider’s hardware failure has been repaired, and all Velocity circuits should be surfing at this time. If you are unable to surf, please try power cycling your equipment. Thanks for your patience….
…We are investigating reports of a hardware failure in our upstream provider’s data center. This equipment serves some of our Velocity customers, and will not affect other services such as Wireless Pro. We will update this message as more information becomes available. We appreciate your patience….
…line filter in each phone jack in your home or office that uses the DSL or Velocity phone number, except for the jack you’ve selected in step one. You want a filter between the jack and any phone device (phones, faxes, alarms, etc.) you have plugged into those jacks.If you want to use the same jack for your modem and for a phone or fax, plug a 2-way jack splitter into the jack. Plug the modem into one side of the splitter. On the other side, plug…
…Tonight at 12am midnight, our upstream provider will be performing routine maintenance on equipment serving our Velocity customers. The expected downtime is around 20 minutes. We apologize for any inconvenience. …
