Your Cruzio Modem: SR360n DSL Gateway

…es information for the The SR360n DSL Gateway – the Cruzio modem used with Velocity Phone + Internet service. The SR360n DSL Gateway provides high performance and flexibility for broadband subscribers. It combines a full-rate ADSL modem with a wireless access point using the latest 802.11n WiFi technology. It can be used as an Ethernet or DSL gateway, and includes a router and a firewall. All modems purchased from Cruzio are pre-configured to work…

Paying Your Cruzio Bill and Using the Cruzio Account Center

…fter 14 days of being overdue) and closed on the 25th. 2. Velocity For all Velocity customers, a statement is issued 21 days before the 1st of each month showing monthly service charges (Velocity bandwidth, Fusion phone) for the month ahead, and usage charges (business metered & long distance phone usage) for the past month. Payment for service charges, usage charges and taxes is due in full on the first of each month and must be automatically cha…

Newsletter #217

…no longer selling that service in most areas so if you depend on your DSL/Velocity, hold onto it. In response to all this, Cruzio looked for better, faster service that we can manage the way our community likes. We’re building our own fiber and fiber-backed network. That frees us from the need to lease lines from larger carriers, who pull the same tricks on us as they do on end users. We’re making big strides. In the meantime, you or someone you…

Fusion Phone international rates

…d that International calls are not free or included in the regular monthly Velocity cost. Calls to Borderless Calling destinations, highlighted in green, are free for up to 8 hours per month. After the first 8 hours, calls are billed at 2.5¢ per minute. To dial Mexico, you must first dial 011. We understand this is not necessary on all phone providers. Country Code Rate AFGHANISTAN +01193 49.6¢ ALBANIA +011355 37.1¢ ALGERIA +011213 31.6¢ AMERICAN…

Affordable Connectivity Program (ACP)

…cludes Wireless Pro, Santa Cruz Fiber, Certified Building Connections, and Velocity Internet + Phone. When will the changes appear on my account? After your eligibility and enrollment have been confirmed, you should see the new ACP pricing on your next billing cycle. Does the ACP apply to existing Cruzio promotions? Yes, existing credits will remain in effect in addition to the ACP credit. If I move while receiving the ACP, what happens? Moving wo…