…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers. We are working on a fix for the issue. We will post updates as they develop. This only affects customers with Wireless Pro that are in the Watsonville area; Velocity, DSL, and Dialup services are not affected….

…Our upstream provider is investigating a connectivity issue affecting a handful of our legacy DSL customers in the Felton area. We do not have an ETA for resolution at this time, but we will update this network status message as more information becomes available. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

…Our upstream vendor, Sonic, is continuing to investigate a connectivity issue with AT&T that is affecting a handful of our legacy DSL customers in the Felton area. Sonic and AT&T report that they are nearing a resolution for this issue, and we have an estimated time to repair of 1 to 2 business days. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

…Our upstream vendor, Sonic, is continuing to investigate a connectivity issue with AT&T that is affecting a handful of our legacy DSL customers in the Felton area. We do not yet have an ETA, however, Sonic and AT&T report that they are nearing a resolution for this issue. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

…AT&T is still investigating the Upstream connectivity issue affecting a group of our legacy DSL customers in the Felton area. We do apologize for the delay in resolution and will update this network status message as soon we have more information. This issue is not affecting our Velocity, Wireless Pro, Fiber, Certified or Enterprise customers….

…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers. We are working on a fix for the issue. We will post updates as they develop. This only affects customers with Wireless Pro that are in the Weston area; Velocity, Dsl, and Dialup services are not affected.  …

…s customers in the Downtown, Beach Flats, and West Cliff areas of Santa Cruz. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We have scheduled this maintenance window for Wednesday, February 13th 2019 at 12:01AM – 1:00AM. We expect actual customer downtime to be less than 5 minutes….

…Cruzio’s upstream providers have scheduled a maintenance window for Tuesday, February 12th, 2019 at 11:59PM to upgrade networking equipment that serves our Legacy DSL customers. This will not affect Fiber, Velocity, or Wireless Pro services. We don’t expect any downtime during this maintenance window….

…Cruzio engineers have scheduled a maintenance window for Monday, February 4th, 2019 at 11:00pm to upgrade networking equipment that serves our Fiber customers in the Downtown Santa Cruz area. This will not affect Velocity, DSL, or Wireless Pro services. We expect periodical, minimal service interruption of a few seconds to a minute within the maintenance window….

…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers in the Santa Cruz area. Due to a power outage in the Santa Cruz area, PG&E has been made aware of the power outage and we will post updates as they develop. This only affects customers with Wireless Pro; Velocity, DSL, and Dialup services are not affected….