…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers in the Santa Cruz area. Due to a power outage in the Santa Cruz area, PG&E has been made aware of the power outage and we will post updates as they develop. This only affects customers with Wireless Pro; Velocity, DSL, and Dialup services are not affected….

…ice ASAP at 831-459-6301. All work will be completed by 2pm and will impact ONLY customer served by Cruzio’s Santa Cruz Fiber network. Wireless Pro, Velocity, DSL and other dedicated services are unaffected by this work….

…Cruzio engineers have scheduled a maintenance window to upgrade networking equipment that serves customers in Seabright, Live Oak, and Capitola. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We have scheduled this maintenance window for Monday, January 28th 2019 at 4-5PM. We expect actual customer downtime to be less than 5 minutes….

…Our upstream provider is investigating a connectivity issue affecting some of our legacy DSL customers. We do not have an ETA for resolution at this time, but we will update this network status message as more information becomes available. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers. We are working on a fix for the issue. We will post updates as they develop. This only affects customers with Wireless Pro; Velocity, Dsl, and Dialup services are not affected….

…that serves customers in the Scotts Valley, San Jose, Portola Valley, and Mount Umunhum areas. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. This is maintenance window is scheduled for Tuesday, January 7th 2020 at 2:10PM to 4:00PM. We expect actual customer connectivity downtime to be less than 5 minutes during the above time frame….

…AT&T is continuing to look into a problem affecting connectivity for some DSL circuits. AT&T does not yet have a revised estimated time of repair, but additional information will be posted on Monday for this issue. This issue is not affecting other services, including Velocity….

…the San Jose, Portola Valley, Milpitas, and Mount Allison areas. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. This is scheduled for Thursday, January 9th 2020 at 12:15PM to 2:00PM. We expect actual customer downtime to be less than 1 minute….

…Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Watsonville area on Sunday 6/22, between 7PM and 11PM. We will try to keep downtime as minimal as possible. This maintenance will not affect any Velocity DSL services….