…ice ASAP at 831-459-6301. All work will be completed by 2pm and will impact ONLY customer served by Cruzio’s Santa Cruz Fiber network. Wireless Pro, Velocity, DSL and other dedicated services are unaffected by this work….

…Cruzio engineers have scheduled a maintenance window to upgrade networking equipment that serves customers in Seabright, Live Oak, and Capitola. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We have scheduled this maintenance window for Monday, January 28th 2019 at 4-5PM. We expect actual customer downtime to be less than 5 minutes….

…Our upstream provider is investigating a connectivity issue affecting some of our legacy DSL customers. We do not have an ETA for resolution at this time, but we will update this network status message as more information becomes available. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

…Cruzio Technicians are aware of a Wireless Pro outage affecting some customers. We are working on a fix for the issue. We will post updates as they develop. This only affects customers with Wireless Pro; Velocity, Dsl, and Dialup services are not affected….

…Our upstream provider is investigating a connectivity issue affecting a handful of our legacy DSL customers. We do not have an ETA for resolution at this time, but we will update this network status message as more information becomes available. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

…AT&T is continuing to look into a problem affecting connectivity for some DSL circuits. AT&T does not yet have a revised estimated time of repair, but additional information will be posted on Monday for this issue. This issue is not affecting other services, including Velocity….

…Our upstream provider will be performing network maintenance tonight, January 8th, 2020 starting at 11:59pm within a 4 hour window. This should not cause any service downtime but some customers may experience brief periods of routing instability. This will affect Velocity and DSL services but Fiber, Wireless, Dedicated, and Enterprise access services will be unaffected….

…ting emergency maintenance window to resolve issues with networking equipment that serves customers in the downtown Santa Cruz area on Fiber services. This will affect customers with Fiber services. This will not affect Velocity, DSL, or Wireless services. This maintenance is scheduled for Wednesday, June 3rd, 2020 at 5:00am PST to 7:00am PST. Expected customer downtime will be 5-10 minutes on several occasions within this window….

…Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Westside Santa Cruz area on Thursday 6/19, between 4PM and 7PM. We will try to keep downtime as minimal as possible. This maintenance will not affect any Velocity DSL services….

…Cruzio engineers will be conducting network-impacting maintenance tonight starting at 11:45PM, lasting until tomorrow morning no later than 5AM, though the actual customer impact should not be more than 3-4 minutes during the maintenance window. This work will not affect any Velocity DSL connections….