Cruzio Newsletter - Number 11, December 5, 1997
1. Wet Weather Modem Disconnect Blues
2. Second Harvest Food Bank
3. Hablamos Espanol
4. Saturday Classes
5. Custom Classes and Classroom Rental
6. Wanted: Old Macintosh Connection Software
7. Magazines on sale at the Cruzio Internet Store
8. Cruzio hosts Virus Shootout ** tomorrow **
9. Power Outages
10. Cruzio hosting DBA database and City Council Minutes
11. Change in Domain Name Registration Procedures
12. About This Newsletter
13. How to Reach Cruzio (dial-in or tech support)
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1. Wet Weather Modem Disconnect Blues
During the storm season, you may experience odd disconnects of
your connection to Cruzio. If this is happening to you, please
check out the Wet Weather Modem Disconnect web page at:
http://www.cruzio.com/support/problems
2. Second Harvest Food Bank
Cruzio is hosting a food donation barrel for Second Harvest Food
Bank this year. To kick it off, the company and employees have
put $800 in a hat and will be spending it at locally-owned merchants
on items for the food barrel. We hope you will drop by and put some
food in our barrel here at the Cruzio Internet Store at 903 Pacific
Avenue. Canned fruits and vegetables, small bags of rice and beans,
powdered milk and other types of non-perishable items are best.
3. Hablamos Espanol
Cruzio is reaching out to the Spanish-speaking population of
Santa Cruz County. We now have 4 Spanish-speaking staff members
ready to assist on the phone. Our documentation and web pages are
being translated into Spanish, and a series of free, introductory
meetings, classes and presentations are underway. We'll be having
our next Taller de Internet (Internet Workshop) at the end of January;
please call for details.
4. Saturday Classes
Some of our Internet classes have become so popular that we're
offering them twice a month: once on weeknights and again on Saturdays.
For now, we are offering the Intro to the Internet and our two Business
on the Internet classes on Saturdays, but if these prove popular we'll
add more. If this schedule works for you, or if you have any other
questions about classes, please check out:
http://www.cruzio.com/classes
5. Custom Classes and Classroom Rental
If you'd like Cruzio to hold a class specially tailored to your
organization, please contact us. We will set up a customized class
for companies or other groups. And if you are interested in renting
our classroom facility, call to ask for rates. It's conveniently
located in downtown Santa Cruz and we've got a state-of-the-art
system that allows you to project what's on the computer screen.
6. Wanted: Old Macintosh Connection Software
Some new Cruzio customers have older Apple computers which can't handle
the latest connection software. These customers would be interested in
buying used Macintosh Internet Starter Kits. Surely some of you customers
who have upgraded can find those big old orange books lying around! We
need to get the floppy disks that came with them, too. Cruzio will pay $10
for a complete set (book and disks) of The Internet Starter Kit for
Macintosh by Adam Engst, Third Edition, with floppies, in good condition.
7. Magazines on sale at the Cruzio Internet Store
People on the Cutting Edge will be glad to find some very cool computer
magazines for sale in the Cruzio Internet Store. We've got Wired,
Yahoo!, Internet World, MacWorld, and PC Magazine. These are what we
read to stay up-to-date with the high-tech culture, and we recommend them
to you. Stop in when you are downtown and pick one up!
8. Cruzio hosts Virus Shootout
On Saturday, December 6 from 11:00 AM to 2:00PM Cruzio is hosting a
demonstration of anti-virus software sold by a new local software
company, Tegam.
Guenthers Computers will be bringing in 3 demonstration
systems to "infect" with viruses. The folks from Tegam will
then use their software to "inoculate" the machines against
the ravages of the computer viruses. Who will emerge victorious?
If you are concerned about downloading files from the net which
might be infected with viruses, or are just interested in the
latest anti-virus technology, come to this event.
When: Saturday, 12/6 11:00 AM to 2:00PM
Where: The Cruzio Classroom
903 Pacific Avenue #101
Downtown Santa Cruz
9. Power Outages
Just another reminder that winter brings power outages to our bodacious
'burb. Computers can be damaged by these outages, so please protect your
computer investment by using a UPS (uninterruptible power supply) or
surge protector. When the power goes out, remember to turn off your
computer so that power spikes don't continue to cause problems. Wait
until the power is back up before turning on the computer again.
10. Cruzio hosting DBA database and City Council Minutes
The City's business license database is now online and searchable,
thanks to our City's fabulous webmaster, Rechs Ann Petersen, along
with the able assistance of Rob Saul, Deana Meyer (of Cruzio), and
using Cruzio's donated web space. Now you are able to search the
database in a number of ways on line: by business name, owners last
name; you are able to see new businesses, businesses by type, by
location, etc.
The URL is:
http://www.ci.santa-cruz.ca.us/bldb/bldb.html
You'll also find the city council meeting minutes online, at:
http://www.ci.santa-cruz.ca.us/cc/agenda.html
11. Change in Domain Name Registration Procedures
This change will not affect anyone already holding a domain name, and
only affects billing. Cruzio used to send in payments to Network
Solutions, Inc, otherwise known as the InterNIC, for custom domain names.
We are no longer doing that. Customers who sign up for domain names
starting December 1, 1997, will be billed directly by the InterNIC.
12. About This Newsletter
Cruzio doesn't like to waste bandwidth with extra email, but
we sometimes have events and announcements that users need
to know about. This seems like the most efficient way to let
people know what's happening. Hope it's helpful. Please email
support@cruzio.com with any comments or questions.
13. How to Reach Cruzio (dial-in or tech support)
To reach the Cruzio Information Center, for online technical and
sales information:
http://www.cruzio.com/support
To dial in to Cruzio, set your software to dial one of the numbers
below (note: we've expanded and joined modem pools, so you may be
using another number. If so, don't worry, it still works just fine).
33.6 kbps or 28.8 kbps modems: 459-6230
14.4 kbps modems: 459-6200
To call Cruzio, use one of these numbers:
423-1162.................Our main number, to leave a message
423-7529.................Our status line, check on system problems
459-6301.................Our "human line", from 12-6 Monday through
Friday. Talk to a human being.
To send email to Cruzio, use one of these addresses:
support@cruzio.com.......for technical support
office@cruzio.com........for billing and ordering information
webmaster@cruzio.com.....for questions about Cruzio's World Wide
Web service
Thanks very much from Cruzio:
Chris, Peggy, John, Deana, Judy, Julianne, PK, Gloria,
Holly, Alex, Kathy, Mark, Jorge, Martin, Georgette, Jay
Tapati, and Hilary (the grownups); Jake and Annika (the kids)
and Carolyn Rose (the baby)
