DSL/Velocity Troubleshooting

…3220-H Status light Comtrend CT-5072T ADSL light Comtrend NexusLink 5630u ADSL1 and ADSL2 lights Efficient Networks SpeedStream 4100, 5100, 5260, and 5360 DSL light Netopia 2241N DSL light VisionNet 200ES ADSL light VisionNet 201ER LINK light Westel Wirespeed READY light   Look at your modem to see if the sync light is glowing steadily, blinking, or off. Steady light = sync Blinking light = no sync Sync light red when normally green = possibl…

Cruzio and Dry/Naked DSL

…cent communications with our upstream provider on this issue was an email message we sent on 25 February 2011. Their response is reproduced below: Date: Fri, 25 Feb 2011 09:52:11 -0500 Subject: RE: Naked/Dry DSL There are currently no plans to offer naked AT&T DSL service as AT&T does not offer naked DSL as an option to its resellers. What you can do Telecommunications in California are regulated by the California Public Utilities Commissi…

DSL/Velocity Help

…or change the speed, please contact Cruzio. Using and Troubleshooting Your DSL or Velocity DSL/Velocity Troubleshooting Network Speed Test Security Tips Using Your Fusion Phone Cruzio Velocity comes with Fusion Phone service. Fusion Phone Help Fusion Voicemail FAQ Fusion Phone Taxes and Fees Fusion Phone International Rates Setting Up Your DSL or Velocity Check for Velocity Eligibility Contact Cruzio to check for DSL Eligibility DSL/Velocity Setup…

DSL/Velocity Setup for Windows

…computer ready to roll. back to the top Configuring Your PC to Use a Wired DSL Connection Windows 7 These instructions assume that you are running Microsoft Windows 7 Home Premium, and that you have not purchased a static IP address with your DSL or Velocity. If you are running a different version of Windows 7, please contact Cruzio Tech Support for help. Click on the Windows button (the round button with the Windows 4-color flag icon) and choose…

Changing Your DSL Modem’s Configuration

…in the modem should be configured to: vp=0 vc=35. If you’ve had your DSL for a couple of years, try: vp=8 vc=35. back to the top Macintosh OS 8-9 Locate your DSL modem in the table below and use the corresponding settings in these instructions. In the Apple menu, choose Control Panels -> TCP/IP. In the TCP/IP control panel, set Configure to Manually. Set the IP Address to %Computer IP Address% from the table below. Set the Subnet Mask to…

Configuring a Speedstream 4100 or 5100 DSL Modem

…wait for the Power, DSL and Ethernet lights to go solid green. When they do so, open your Web browser and try visiting a few websites. If they load, congratulations! Your modem is now properly configured for your Cruzio DSL. If you are still unable to surf the Web, or if the Power, DSL, or Ethernet lights keep blinking after several minutes when these instructions say they should turn solid, please contact Cruzio Technical Support….

Your Cruzio Modem: SR360n DSL Gateway

…; the Cruzio modem used with Velocity Phone + Internet service. The SR360n DSL Gateway provides high performance and flexibility for broadband subscribers. It combines a full-rate ADSL modem with a wireless access point using the latest 802.11n WiFi technology. It can be used as an Ethernet or DSL gateway, and includes a router and a firewall. All modems purchased from Cruzio are pre-configured to work with our Velocity service right out of the bo…

DSL/Velocity Setup for Mac

…e an inline filter in each phone jack in your home or office that uses the DSL or Velocity phone number, except for the jack you’ve selected in step one. You want a filter between the jack and any phone device (phones, faxes, alarms, etc.) you have plugged into those jacks.If you want to use the same jack for your modem and for a phone or fax, plug a 2-way jack splitter into the jack. Plug the modem into one side of the splitter. On the othe…

How to Forward Email with Complete Headers

…our phone number Brief description of your problem Your email address Your DSL phone number, if applicable Click Send. » back to the top Mail for Mac OS X View the message you want to forward. In the menu, choose View > Message > All Headers (or Long Headers in older versions of Mac Mail). Click Forward. In the To field, type helpdesk@cruzio.com.In the body of the message, add as much of the following information as possible: Your name Your…

Dialup FAQ and Troubleshooting

…ith the word “stat” followed by four numbers. Example: stat1234DSL Backup Dialup logins start with the word “backup.” Example: backup1234DSL users with Static IP Addresses have logins that start with “sback.” Example: sback1234 You can call Cruzio technical support to confirm that you have the correct login and password and that your account is paid up and active. “The Connection Attempt Failed, The Port M…