Web Hosting FAQ

This information is for Cruzio Hosting services. If you got your web hosting before July 2006, please see the Classic Web Hosting FAQ. Control Panel Questions How do I find out which host I am on? Why do the help files in the control panel reference items I don’t see? How do I activate the Domain control panel? How do I create a subdomain? What is a ‘Custom Button’? What is a ‘Web User’? Why won’t my hosting

Changing your hosting passwords

This information is for Cruzio Website Hosting services. If you got your web hosting before July 2006, please see the Classic Web Hosting FAQ. To follow the procedures in this help article, you will need to know your Control Panel password. If you don’t know your Control Panel password, please contact Cruzio Support for help. Changing passwords: a good website security practice To keep your website or web application safe, it’s good…

How to Add SPF Records for Website Hosting

This information applies to Cruzio’s Website Hosting services. If you purchased web and domain hosting with Cruzio after July 2006, you likely have a Website Hosting services. Otherwise, you may have a Classic domain. If you have a Classic domain, you will need to contact Cruzio if you want to add SPF records to your domain. Setting up a SPF Record on your domain will help prevent spammers forging email from your domain. Learn more at…

Adding a DNS record to your Website Hosting domain

This document explains how to add a DNS record to your website hosted with Cruzio. Please note, these instructions only apply to Cruzio Website Hosting services. They do not apply to Cruzio Classic web hosting. If you have Classic web hosting, then you will need to contact Cruzio to have your DNS records modified. Do not add or change DNS records if you are not aware of any reason why they should be changed. Go to http://login.cruzio.com/ and…

Web Hosting Help

Many Cruzio services come with Web space that you can use to host an online store, post pictures of your family and friends and everything in between. To start using your Web space, start with the articles below, or search the Support section. Your Web and Domain Control Panel If Cruzio hosts your website, you can access your control panels (logged in or logged out) by clicking the My Website link in the menu bar below the Cruzio logo at the…

Trim an Over-Quota Website Hosting Mailbox

This help page answers a question about Cruzio Domain Email. For more specific help, see the articles below. Cruzio Mail Help Cruzio Mail comes with email addresses at a Cruzio-owned domain—@cruzio.com, @baymoon.com, @calcentral.com, @cruziolatino.com, @ebold.com, @elgatito.com, @icogitate.com, @rattlebrain.com, @scshop.com or @skyhighway.com. Domain Email Help Domain Email comes with email addresses at your own domain—@yourdomain.com—as part…

Redirecting a website using Forwarding or an A Record

This article explains how to redirect an entire website to another website. These instructions apply only to Cruzio Website Hosting services. If you have Cruzio’s Classic hosting, contact Cruzio to request a change to your A Record, or use a .htaccess redirect instead. See Cruzio’s redirect overview to decide which redirect method you should use. Please proceed with caution. If you make mistakes, your website may become unreachable….

Creating a File Download Area on Your Website

This help page explains how to use your domain hosted with Cruzio to transfer files to your friends and colleagues without having to give them login information to access those files. Instead, you create a download area on your website, to which you upload the files you want transferred. Then to transfer the file, you send an email containing a link to the file, which can then be clicked to download it. Creating a .htaccess file To set up this…

Using Secure Image URLs in ShopSite

For ShopSite users, every image on a secure page, such as checkout pages, should be at a Secure URL. Otherwise, shoppers’ browsers may display security warnings. This help page describes how to ensure that images on secure pages are at a Secure URL. Uploading Images to Your Media Folder ShopSite provides a folder labeled Media for uploading your images to. Images in this folder are assigned a Secure URL for use on your ShopSite secure…

Turning on PHP for Your Website

This information is for Cruzio Website Hosting services. If you got your Web hosting before July 2006, please see Classic Web Hosting and PHP. If, after installing a Web application, you cannot view your content on your website, you may need to turn on PHP support: Log into your Control Panel at http://login.cruzio.com/. You may need to enter your login information twice. Click the appropriate domain name. If you are on host 6 or 7, find your…