10/09/2019 11:50PM – Possible outages in midtown Santa Cruz and Live Oak

The networking equipment that provides customers in midtown Santa Cruz and Live Oak areas with Wireless and Certified access services has lost power due to PG&E rolling power outages.

We have field technicians ready to cycle power between battery redundancies through the morning, however there will be customer impacting downtime during these events.  We expect this period to be between 12:30AM onward throughout the morning on Thursday 10/10, dependent on PG&E restoring power.

This will not affect customers with DSL and Velocity access services.