10/26/2019 1:45PM – Cruzio Response to the upcoming PG&E Power Outages [UPDATE]

PG&E has announced that electrical service will be shut off for most of Santa Cruz County starting at 5PM today for a Public Safety Power Shutoff (PSPS) event.

Cruzio Field Technicians and Support Staff will be monitoring and maintaining the networking equipment that provides internet services 24/7 during this PSPS event. We are standing by to refresh our backup power facilities to the extent possible. However, there may be some customer downtime during extended power events.

As long as we have power, Cruzio customers impacted by the outages can come by Cruzio’s Main Office at 877 Cedar st, Santa Cruz, during open hours (9AM to 6PM, Monday through Friday, and 10AM-2PM Saturday) to use the internet.

As always, we will update this network status message with new information as we receive it.