Cruzio engineers have scheduled a maintenance window to upgrade networking equipment that serves customers in the Scotts Valley, San Jose, Portola Valley, and Mount Umunhum areas.
This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services.
This is maintenance window is scheduled for Friday, December 27th 2019 at 11:00AM to 2:00PM.
We expect actual customer connectivity downtime to be less than 5 minutes.