1/25/2017 12:45PM – [UPDATE] fiber outage causing unexpected low speeds / packet loss

Our upstream fiber provider has informed us that the cause of the outage is a slide that has destroyed multiple infrastructure pathways including Cruzio’s fiber, PG&E power lines, as well as destroying a road.

There is currently no ETA for repair, although crews are on-site and will be working around the clock to restore services

We will update this status as new information becomes available.