As of 8:30AM, power has been restored to our wireless radios and routers that feed customers in Westside, Santa Cruz. All Enterprise and Business Broadband customers are now back online.
This failure was similar to yesterday’s failure at the same time due to maintenance on the building and the circuit feeding our equipment being faulty. It would normally be connected to a generator that would keep our equipment live during any maintenance, but unknown to us that circuit is not correctly connected to the generator. The building maintenance is now over so we do not foresee any future power outages, and we have electricians scheduled to correctly route the circuit to the generator as it should be for any future outages.