Cruzio’s main fiber backhaul connection is currently down and all customer traffic is routing over our backup link. No customers are down, but at times of heavy load, Internet speeds may be somewhat impacted until the main fiber path is restored.
Our upstream provider as already dispatched crews to the site but we have no confirmed ETA for repair. As such, speeds may be impacted through the weekend. We will update our Network Status as soon as we have more information.
Our network is designed to react to occasional disruption on our primary connection and when the incident occurred traffic automatically failed-over to the secondary link with no downtime for customers.