Cruzio engineers are investigating a wide scale outage affecting customers in the Half Moon Bay area. We will update this network status as more information becomes available.
8/13/2024 4:50pm – General Outage for Customers in the Half Moon Bay Area [RESOLVED]
Cruzio engineers have resolved a wide scale outage affecting customers in the Half Moon Bay area.
8/13/2024 4:00pm – General Outage for Customers in the Half Moon Bay Area
Cruzio engineers are investigating a wide scale outage affecting customers in the Half Moon Bay area. We will update this network status as more information becomes available.
8/13/2024 10:00PM-2:00AM – Maintenance affecting some Wireless Pro users in Santa Cruz
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Santa Cruz on Tuesday 8/13/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
8/7/2024 3:00PM – Service issues affecting some Wireless customers in Woodside
Cruzio engineers are investigating an issue affecting upstream equipment for some Wireless customers in the Woodside area. We will update this network status as more information becomes available.
8/6/2024 9:40am – Wireless outage in East Santa Cruz [RESOLVED]
Technicians have replaced faulty equipment and restored services to customers. If you are still experiencing any issues, please contact technical support.
8/5/2024 10:30pm – Wireless outage in East Santa Cruz
Some customers in East Santa Cruz may be experiencing a service outage. Technicians are en route to investigate the cause of the outage and updates will be posted as we get more information.
8/5/2024 11:45PM – 5:00AM – Network-wide maintenance affecting most Cruzio internet customers
Cruzio engineers will be conducting network-impacting maintenance tonight starting at 11:45PM, lasting until tomorrow morning no later than 5AM, though the actual customer impact should not be more than 3-4 minutes during the maintenance window.
This work will not affect any Velocity DSL connections.
8/01/2024 – 1:20PM – Service Issues affecting some Wireless Pro customers in Santa Cruz, Midtown and Live Oak [UPDATE]
Cruzio engineers have mitigated an issue causing outages for some Wireless Pro customers. Though users are back online, there are ongoing issues causing reduced capacity on some connections. We will update this network status when more info becomes available.
8/01/2024 – 10:20AM – Service Issues affecting some Wireless Pro customers in Westside, Midtown & Downtown Santa Cruz [UPDATE]
Cruzio engineers are investigating an issue causing service interruptions for some Wireless Pro customers in Westside, Midtown & Downtown Santa Cruz. We will update this network status as more information becomes available.
