We are experiencing an outage in the downtown Santa Cruz area due to an equipment failure. Engineers are en route to make repairs. Updates will provided if there are any prior to services being restored.

Cruzio technicians have determined additional repairs are required to restore service to upstream equipment serving some wireless customers in the Woodside and surrounding area.  Cruzio engineers are currently preparing replacement equipment for further repairs. We will continue to update this status with more information as it becomes available.

Cruzio engineers are currently assessing a outage on upstream equipment affecting connectivity for some wireless customers in the Woodside and surrounding area. We will continue to update this status with more information as it becomes available.

All services should be restored. If you are still experiencing any issues, please contact Technical Support.

Cruzio engineers are investigating an outage affecting some customers in the Bear Gluch area. We will continue to update this status page with more information as it becomes available.

Some scheduled maintenance has taken longer than expected, resulting in services for some customers in this area to still be down. Engineers are working as quickly as possible to finish repairs. We apologize for the inconvenience and will post updates if there is any additional information prior to restoration.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Velocity Phone and Internet connections on Friday, May 30th 2025 from 12:00am to 4:00am. There may be brief interruptions during this process. We will keep downtime as minimal as possible.

Engineers have completed emergency repairs and all services should now be restored. If you are still experiencing any issues, please contact Technical Support.

We are currently performing some emergency maintenance in the Half Moon Bay area. We apologize for the inconvenience and engineers are working fast to make repairs to get services restored. We hope to have repairs complete in the next hour, but will post updates if there are any changes.

Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Watsonville and Salinas areas on Thursday, 5/29/2025 2:00PM-6:00PM. Technicians expect some brief downtime during this window. We will keep interruptions as minimal as possible.