Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Santa Cruz on Thursday 8/19/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Engineers have replaced failed hardware and restored services. Any mail sent during the outage period is queued up and should start delivering shortly if not already.

We are currently experiencing an issue with web hosting server host10.cruzio.com. If you have services on this web hosting server, you may be experiencing trouble reaching it.  Engineers are on site diagnosing the issue and we will post updates as they come.

Any mail sent to you during this period will be queued up and delivered once services are restored. This also does not effect cruzio.com mail services.

Engineers have confirmed Cruzio email services have been restored, and all previous login issues should be resolved at this time. If you continue to experience any difficulties, please contact our technical support team.

Engineers are investigating an issue preventing users from reaching their email through both webmail and email programs. While we have no ETA at this time, we are working to resolve this as fast as possible. We will update this network status with more information when available.

We are currently investigating an outage in the downtown area. We will post updates if we get more information.

Cruzio engineers confirmed services to upstream equipment has been restored, and all previously affected Wireless customers should be back online. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers are currently investigating an outage affecting upstream equipment for some wireless customers in the downtown Half Moon Bay and surrounding areas. Updates will be provided as we learn more information.

Engineers have finished restoring services. If you are still experiencing any issues, please contact technical support.

Engineers are on site and have restored services. There is a possibility that further repairs could require some more down time, but it will likely be very brief if that should happen.