Power has been restored to the distribution site. Service should now be fully restored.
11/20/2024 – Outage affecting some Wireless Pro customers in the Westside Santa Cruz area [UPDATE]
PGE is on-site and making repairs to main power. Service is expected to be restored soon.
11/20/24 – 12:35PM – Outage affecting some Wireless Pro customers in the Westside Santa Cruz area
Cruzio engineers are currently investigating an outage to upstream equipment serving some Wireless Pro customers in Westside Santa Cruz. We will continue to update this status page with more information as it becomes available.
11/20/24 – 10:42AM – Outage affecting some Wireless Pro customers in the Downtown Santa Cruz area [RESOLVED]
Engineers have addressed the equipment causing the service outage. If you are still experiencing any issues, please contact support.
11/20/24 – 9:00AM – Outage affecting some Wireless Pro customers in the Downtown Santa Cruz area
Cruzio engineers are investigating issues affecting power to upstream equipment serving some Wireless Pro customers in Downtown Santa Cruz. We will continue to update this status page with more information as it becomes available.
11/18/2024 – 12:10PM – Outage affecting some Wireless Pro customers in Westside & Downtown Santa Cruz
Cruzio engineers are investigating an issues affecting power to upstream equipment serving some Wireless Pro customers in Westside & Downtown Santa Cruz areas. We will continue to update this status page with more information as it becomes available.
11/15/2024 2pm – Outage of Some Cruzio Services
We recently experienced an outage that effected reaching some services such as email, web hosting, web mail, etc. This issue has been resolved. However, if you are still experiencing any issues, please contact Support.
11/15/2024 11:00AM – 12:00PM – Emergency Maintenance affecting some Wireless Pro customers in the Westside & Downtown Santa Cruz
Cruzio engineers will be conducing emergency maintenance affecting some Wireless Pro customers in the Westside & Downtown Santa Cruz areas on Friday, 11/15/2024 between 11AM and 12PM. There may be a few brief interruptions during this process. We will keep interruptions as minimal as possible.
11/15/2024 12:00AM-4:00AM – Maintenance affecting some Velocity DSL & Phone customers
Cruzio technicians will be performing maintenance on our Velocity DSL & Phone network tonight, Friday 11/15/24, from 12:00am to 4:00am. Once your connection or voice service drops, up to 10 minutes of downtime is expected. Thank you for your patience and we apologize for any inconvenience.
11/8/2024 12:00AM-4:00AM – Maintenance affecting some Velocity DSL & Phone customers
Cruzio technicians will be performing maintenance on our Velocity DSL & Phone network tonight, Friday 11/8/24, from 12:00am to 4:00am. Once your connection or voice service drops, up to 10 minutes of downtime is expected. Thank you for your patience and we apologize for any inconvenience.
