Cruzio engineers have advised outages affecting telephony services for some customers in Half Moon Bay will require further repairs tonight, 7/20/24 at 12am midnight. We will continue to update this status with more information as it becomes available.

Cruzio engineers will be conducting emergency maintenance Thursday 7/18/24 1:00pm-3:00pm on infrastructure that serves some Wireless Pro customers in downtown Santa Cruz.  Affected customers may experience brief periods of downtime while our technicians complete this work.

Cruzio engineers have advised issues with upstream equipment are currently affecting telephony services for some customers in Half Moon Bay.  Repair crews have been dispatched to assess the situation, and we will continue to update this status with more information as it becomes available.

Cruzio engineers are currently assessing a large power outage affecting connectivity for some customers in Santa Cruz. The currently estimated time for restoration is 9:15am. We will continue to update this status with more information as it becomes available.

Engineers have restored services for some affected customers but are still working to restore services for all customers in the Black Mountain area.

We are currently experiencing an outage in the Black Mountain area that may effect some customers. Engineers are currently working to resolve the issues. Updates will be posted as we get more information.

Cruzio engineers are investigating outages affecting upstream equipment serving some customers in the Woodside and Bear Gulch areas, and are currently assessing the situation further. We will continue to update this network status with more information as it becomes available.

Cruzio engineers will be conducting emergency maintenance Friday 7/12/2024 from 10AM to 11AM, on infrastructure that serves some Wireless Pro customers in westside Santa Cruz.  Affected customers may experience brief periods of downtime while our technicians complete this work.

Cruzio engineers have mitigated an issue causing an outage for some wireless customers in the Santa Cruz area. Service should now be online, if you are continuing to experience problems please contact our friendly Technical Support team at 831-459-6301 ext 3.

Cruzio engineers have resolved an issue causing inconsistent and degraded service for some customers in Santa Cruz.