Wide spread wireless service outage affecting residents on different part of Santa Cruz county due to weather.
12/14/2024 6:30AM Wireless service outage in Half Moon Bay and surrounding areas.
Wide spread wireless service outage due to storms, currently affecting San Mateo county residents.
12/13/24-12/16/24 – Outage affecting Wireless customers at Jardines
Cruzio Engineers advise that service for our Wireless Pro customers in Jardines will be down with an estimated recovery of Monday December 16th. Due to unsafe weather conditions our engineers cannot fully complete the repairs necessary until the weather improves. Our apologies for this lengthy service interruption.
12/13/2024 9AM-6PM – Maintenance affecting Wireless customers at Jardines
The previous window of scheduled maintenance has been postponed one day, and Cruzio engineers will be conducting maintenance at Jardines between 9AM and 6PM on Friday the 13th of December. There may be brief interruptions in service during this period.
12/12/2024 1:45AM Service Outage affecting Tunitas, Lobitos, Purissima Creek and surrounding Areas
Wireless Outage affecting services in Tunitas, Lobitos, Purissima Creek and surrounding Areas. Technicians are currently investigating the root cause of the outage.
12/12/2024 9AM-6PM – Maintenance affecting Wireless customers at Jardines
Cruzio engineers will be conducting maintenance at Jardines between 9AM and 6PM on Thursday the 12th of December. There may be interruptions in service during this period.
12/10/2024 12:50pm – Outage in Santa Cruz area [RESOLVED]
All services should be restored. If you are still experiencing any issues, please contact Technical Support.
12/10/2024 11:35am – Outage in Santa Cruz area
A power outage is affecting services for some Cruzio customers in the Santa Cruz area. Engineers are currently investigating. Updates will be provided as we get them.
12/10/2024 9:15am – Outage in Soquel area [RESOLVED]
All services should be restored. If you are still experiencing any issues, please contact Technical Support.
12/10/2024 8:40am – Outage in Soquel area
We are currently experiencing a network outage in the East Santa Cruz/ Soquel area that may be affecting a small number of customers. Engineers are working to try to restore services. Updates will be provided as we get them.