Cruzio engineers are investigating an outage affecting some customers in the Butano and San Gregorio areas. Technicians are dispatching to assess the situation and perform necessary work to restore services. We will continue to update this status with additional information as available.
12/23/2024 12:00 PM – Outage in Watsonville area [RESOLVED]
Cruzio Engineers have addressed the issue causing the power failure. All services are restored, if you are still experiencing issues please contact our Technical Support team.
12/22/2024 2:00 PM – Outage in Watsonville area [UPDATE]
A Cruzio Technician arrived on site and confirmed that we are experiencing a power failure. Engineers will continue to investigating the cause and updates will be provided as we get more information. No current ETR.
12/21/2024 7:00 PM – Outage in Watsonville area
We are currently experiencing a wireless outage for some customers in the Watsonville area. Engineers are investigating the cause and updates will be provided as we get more information.
12/20/24 5:58pm – Outage affecting Wireless customers at Jardines [RESOLVED]
Cruzio Engineers have addressed the issue causing the Wireless Pro outage in Jardines. If you are experiencing further issues feel free to contact our Technical Support team.
12/20/24 3:22pm – Outage affecting Wireless customers at Jardines
There is an ongoing service outage for Wireless Pro customers in Jardines, Cruzio Engineers are on route to investigate. No current ETR. We will update this network status as more information becomes available.
12/14/2024 2:15PM Wireless service outage in Scotts valley
Customers in the area of Scotts Valley might be experiencing an outage with their wireless service due to weather. Cruzio technicians are hard work trying to restore service to this area.
12/14/2024 7:00AM Wireless service outage in Santa Cruz
Wide spread wireless service outage affecting residents on different part of Santa Cruz county due to weather.
12/14/2024 6:30AM Wireless service outage in Half Moon Bay and surrounding areas.
Wide spread wireless service outage due to storms, currently affecting San Mateo county residents.
12/13/24-12/16/24 – Outage affecting Wireless customers at Jardines
Cruzio Engineers advise that service for our Wireless Pro customers in Jardines will be down with an estimated recovery of Monday December 16th. Due to unsafe weather conditions our engineers cannot fully complete the repairs necessary until the weather improves. Our apologies for this lengthy service interruption.