Cruzio engineers have addressed the issue with Coastside.net webmail. Customers can continue to use webmail.coastside.net to log in, if you are experiencing further issues please feel free to contact our Technical Support Team.
1/6/2025 9:00AM – Coastside.net Webmail Issues
Cruzio engineers have identified an issue with Coastside.net webmail. Customers may experience problems getting to webmail.coastside.net. We will update this network status when more information becomes available.
1/2/2025 10:00PM-2:00AM – Maintenance affecting some Wireless Pro customers in the Live Oak, Capitola, & Watsonville areas
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Live Oak, Capitola, & Watsonville areas on Thursday 1/2/2025 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
12/31/2024 9:50PM – Outage affecting a small number of customers in Watsonville [RESOLVED]
Cruzio engineers have resolved a power issue affecting hardware serving some customers in Watsonville. Service should now be working normally.
12/31/2024 9:00PM – Outage affecting a small number of customers in Watsonville
Cruzio engineers have identified an issue with power to equipment serving some Watsonville customers. We are working to fix the issue and will update this status with more information.
12/31/24 11am-12pm – Emergency Maintenance Affecting Some Wireless Pro Customers in Downtown Half Moon Bay
Cruzio engineers are performing emergency maintenance on equipment serving a portion of downtown Half Moon Bay. We will try to keep interruptions as short as possible.
12/30/2024 4:15PM-4:45AM – Issues causing service outages for some Wireless customers in Santa Cruz [RESOLVED]
Cruzio engineers have confirmed this issue had been resolved, and all previously affected Wireless Pro customers should be back online. If you continue to experience any issues, please contact our technical support team.
12/14/2024-4:15PM – Issues causing service outages for some Wireless customers in Santa Cruz
Cruzio engineers are investigating an issue affecting upstream equipment serving some Wireless Pro customers in Santa Cruz. We will continue to update this status with additional information as available.
12/29/2024 8:05AM San Gregorio and La Honda back online
Good morning, our technicians were able to resolve the issues effecting some customers in the San Gregorio and La Honda areas. Links are back online and service is restored. We appreciate your patience
12/28/2024 6:25PM Outage in San Gregorio and La Honda
Good afternoon, we are aware of an outage effecting San Gregorio and La Honda. Technicians will be rolling out in the morning when conditions are safe to get the link back online. Thank you for your patience
