Cruzio engineers will be conducing emergency maintenance affecting some Wireless Pro customers in the Westside & Downtown Santa Cruz areas on Thursday, 10/31/2024 between 11AM and 12PM. We expect a few brief interruptions during this process. We will keep interruptions as minimal as possible.
10/30/2024 9:05am – Network speeds impacted in Portola Valley area
We are currently experiencing a network issue in the Portola Valley area that may be resulting in slower than normal speeds for some customers. Engineers are currently investigating. Updates will be provided as we get them.
10/30/2024 10:00PM-2:00AM – Maintenance affecting Wireless Pro users in the DeLaveaga area
Cruzio engineers will be conducting maintenance on upstream equipment serving Wireless Pro customers in the DeLaveaga area on Wednesday 10/30/24 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. This is part of work we are doing to address a local interference issue early November. Technicians will keep downtime brief during this window.
10/30/2024 10:00PM-2:00AM – Maintenance affecting some Watsonville Wireless Pro customers
Cruzio engineers will be conducting maintenance on upstream equipment serving some Watsonville Wireless Pro customers on Wednesday 10/30/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
10/25/2024 – 1:00AM-10:30AM – Outage affecting some customers in Downtown Half Moon Bay area [RESOLVED]
Cruzio engineers have located the problem, and implemented necessary repairs. All previously affected customers should be back online and operational. If you continues to experience any issues, please contact our technical support team.
10/25/2024 – 1:00AM – Outage affecting some customers in Downtown Half Moon Bay area
Cruzio engineers are currently investigating an outage affecting some wireless customers in the Downtown Half Moon Bay area. We will continue to update this status page with more information as it becomes available.
10/24/2024 10:00PM-2:00AM – Emergency Maintenance affecting some Wireless Pro customers in the Downtown Santa Cruz, Capitola, and Watsonville areas
Cruzio engineers will be conducing Emergency Maintenance affecting some Wireless Pro customers in the Downtown Santa Cruz, Capitola, and Watsonville areas, tonight between 10PM and 2AM. We expect a few brief interruptions during this process. We will keep interruptions as minimal as possible.
10/24/24 10:00AM-12:00PM – Emergency Maintenance affecting some Wireless Pro customers in the Watsonville area
Cruzio engineers are performing emergency maintenance on access points serving some customers in the Watsonville area. There may be some downtime during this process. We apologize for the inconvenience.
10/22/2024 10:00PM-2:00AM – Maintenance affecting some Westside Santa Cruz Wireless Pro customers
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Westside Santa Cruz on Tuesday 10/22/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
10/19/2024 2:30AM – Power Outage affecting service for some Santa Cruz customers [RESOLVED]
A power outage affecting service for some customers in the Santa Cruz area has resolved.