This outage has been resolved and service has been restored to affected customers.
07/13/2018 1:50PM – Wireless Pro broadband outage in Capitola
Customers with Wireless Pro broadband access service in Capitola are currently down due to a power outage. We have field operations techs en-route to deploy a replacement battery for our equipment for the duration the PG&E outage.
07/06/2018 3:20PM – [RESOLVED] Certified Building Broadband outage at 133 Mission
This outage has been resolved, and service has been restored to 133 Mission.
06/14/2018 3:30pm – Wireless Pro outage in North Scotts Valley [RESOLVED]
Engineers were able to restore services.
06/14/2018 2:40pm – Wireless Pro outage in North Scotts Valley
Some customers in North Scotts Valley/El Pueblo may be experiencing an outage. Engineers are currently in route to resolve the issue.
06/09/2018 10:45AM – [COMPLETE] Legacy DSL maintenance
This maintenance is now done. All Legacy DSL customer services are working as normal again.
06/09/2018 7:00AM – Legacy DSL maintenance
The servers that provide connectivity to Legacy DSL customers are scheduled to be moved this morning. This may cause a few customers to lose connectivity during the maintenance. We expect the downtime to be brief.
This will only affect customers with Legacy DSL.
06/05/2018 12:45AM – [RESOLVED] Network engineering testing
We have concluded the engineering test. All customer traffic is now routing out to the internet properly.
06/04/2018 11:00PM – Network engineering testing
Cruzio engineers have scheduled a maintenance window for testing networking equipment that feeds customers on our enterprise, broadband, colocation, coworking, domain hosting, and email networks.
This maintenance window is scheduled for 11:00pm on Monday, June 4th until 2:00AM on Tuesday, June 5th, 2018. We expect extremely short customer downtime as our network switches to an alternate path during testing.
This network interruption will affect all Cruzio customers with exception of those using our Velocity DSL product.
05/02/2018 2:02AM – Webhosting server host4 restarting
Web hosting server host4 (host4.cruzio.com) has been restarted for some emergency maintenance. This only effect customers with web hosting services on host4. The server will return to normal operation in a few minutes.
Any mail sent while the server is down will be queued and delivered once the restart process is complete.