We are currently experiencing an network outage that may be effecting some Wireless Pro, Certified, and dedicated customers on the West Side of Santa Cruz. techs are currently in route to investigate.
This outage has no affect on Velocity customers.
We experienced a brief network outage, however service should now be back up. If you are still experiencing any connections issues, please contact us.
This morning there was a brief wireless network outage that was revolved within approximately 15 minutes. This may have effected some customers in the Downtown and Live Oak areas. Service was restored before an initial network status message could be put up, however all of those services should be restored at this time.
A bad card was replaced on web hosting server host11.cruzio.com. All services should be restored and any mail that was sent during the outage should start delivering soon if it has not already.
Web hosting server Host11 has experienced a possible hardware failure. Engineers are currently working on the problem and will post updates as we get them. This will only effect customers with web hosting services on host11.cruzio.com and any mail sent during this time will be queued up and delivered once the server is back online.
Service has be restored to customers with web hosting on host10.
Cruzio network engineers are currently working on restoring service to customers with web hosting on host10.cruzio.com
Updates will be posted as they develop, we thank you for your patience.
One of our shared web hosting servers, host 4, requires a reboot. All email is being queued up, and will be delivered once the server reboots. We appreciate your patience.
This outage has been resolved and service has been restored to all affected customers.
Cruzio customers in the Watsonville area with Wireless, Certified, Dedicated, and Enterprise Broadband service are currently down.
Cruzio engineers are actively investigating.