After a wide scale power outage crews were deployed to get generators running on many sites to restore services. In some cases after power was restored we found equipment damaged from the outage. Crews have been replacing failed gear in various locations. At this point all services should now be up and operational. If you are still experiencing any issues, please contact support.

Cruzio engineers have identified an outage caused by power issues due to high winds. We are currently investigating and will update this as more information becomes available.

Cruzio engineers are investigating an outage affecting some customers served near Higgins Canyon Road in Half Moon Bay. We currently have no ETA on a resolution, but continue to work on the issue. Apologies for the inconvenience.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in Santa Cruz and Watsonville on Tuesday 10/15/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible. We will also be emailing affected customers. All other systems are up and operational.

All services should be back up and operational. If you are still experiencing any problems, please contact support.

We are currently experiencing an outage in the La Honda area. Engineers are currently investigating. Updates will be provided as we get them.

All services should now be back up and operational. If you continue to have any service issues, please contact support.

Engineers are working with the electricians to replace a problematic transformer and estimate about 20 minutes to resolve so long as no unexpected problems come up. Updates will be provided if there are any before services are restored.

Engineers are on site working with the city to get services back online.

We are currently experiencing an outage in the Watsonville area. Engineers are en route to investigate. Updates will be provided as we get them.