All wireless internet services have been restored in Salinas Area. If you continue to experience connectivity issues, please contact us.
6/22/2024 5:00pm – Outage affecting wireless customers in the Salinas area(UPDATE)
Cruzio engineers are have identified a fiber cut causing the issue. At the moment we do not have an ETA for our service to be restored. We will update as we get more information on the issue.
6/22/2024 2:00PM – Outage affecting wireless customers in the Watsonville area. (RESOLVED)
Cruzio engineers have identified and resolved issues affecting wireless connectivity in Watsonville. If you still continue to experience service outage, please contact us.
6/22/24 12:30pm – Outage in Bear Gultch, Skyline, and Portola Valley [RESOLVED]
All services should be restored.
6/22/24 2:10pm – Outage in Bear Gultch, Skyline, and Portola Valley
We are currently investigating an outage effecting some customers in these areas. Updates will be provided as we get more information.
6/26/2024 9:45am-12:05pm – Outage Affecting some Wireless Customers in Palo Alto area [RESOLVED]
Cruzio engineers have confirmed wireless services have been restored to previously affected customers in the Palo Alto area, and all systems should be operational at this time. If you continue to experience any difficulties, please contact our technical support team for further assistance.
6/22/2024 2:40AM – Outage affecting wireless customers in the Salinas area
Cruzio engineers have identified an issue causing outages for wireless customers in Salinas. We are investigating the issue, and have no ETA at this time. We will update this network status as more information becomes available.
6/21/2024 3:20PM – Slow speeds for customers in the Half Moon Bay Area [RESOLVED]
[Resolved] Engineers have mitigated an issue in Half Moon Bay causing slow speeds and degraded service. All services should be up and operational.
6/21/2024 8:10am – Slow speeds for customers in the Half Moon Bay Area
Cruzio engineers have identified an issue affecting customers in the Half Moon Bay area, causing slow speeds and degraded service. We are working to restore service to normal, and will update this network status as more information becomes available.
6/20/2024 10PM to 2AM – Emergency Maintenance affecting some Wireless Pro customers in Santa Cruz
Cruzio engineers will be conducting maintenance Thursday 6/20/2024 10PM to 2AM on infrastructure that serves some Wireless Pro customers in Santa Cruz. Affected customers may experience brief periods of downtime while our technicians complete this work.