The previous window of scheduled maintenance has been postponed one day, and Cruzio engineers will be conducting maintenance at Jardines between 9AM and 6PM on Friday the 13th of December. There may be brief interruptions in service during this period.
12/12/2024 1:45AM Service Outage affecting Tunitas, Lobitos, Purissima Creek and surrounding Areas
Wireless Outage affecting services in Tunitas, Lobitos, Purissima Creek and surrounding Areas. Technicians are currently investigating the root cause of the outage.
12/12/2024 9AM-6PM – Maintenance affecting Wireless customers at Jardines
Cruzio engineers will be conducting maintenance at Jardines between 9AM and 6PM on Thursday the 12th of December. There may be interruptions in service during this period.
12/10/2024 12:50pm – Outage in Santa Cruz area [RESOLVED]
All services should be restored. If you are still experiencing any issues, please contact Technical Support.
12/10/2024 11:35am – Outage in Santa Cruz area
A power outage is affecting services for some Cruzio customers in the Santa Cruz area. Engineers are currently investigating. Updates will be provided as we get them.
12/10/2024 9:15am – Outage in Soquel area [RESOLVED]
All services should be restored. If you are still experiencing any issues, please contact Technical Support.
12/10/2024 8:40am – Outage in Soquel area
We are currently experiencing a network outage in the East Santa Cruz/ Soquel area that may be affecting a small number of customers. Engineers are working to try to restore services. Updates will be provided as we get them.
12/07/2024 4am – Outage in Watsonville area
We are currently experiencing a wireless outage for some customers in the Watsonville area. Engineers are investigating the cause and updates will be provided as we get more information.
12/5/2024 10AM-2PM – Emergency Maintenance affecting some Wireless Pro customers in Midtown Santa Cruz
Cruzio engineers will be conducting daytime maintenance on hardware serving some Wireless Pro customers in Midtown Santa Cruz on Thursday 12/5 between 10AM and 2PM. We will try to keep interruptions as minimal as possible during this window.
12/03/2024 1:45pm – Wireless outage in Montara/Martin’s Beach area [RESOLVED]
Repairs are complete and services should be restored. If you are still experiencing issues, please contact Technical Support.