Good morning, our technicians were able to resolve the issues effecting customers in the down town Half Moon Bay area. Thank you for your patience
12/27/2024 8:15pm Outage in Down Town Halfmoon Bay
Good evening, our technicians are aware of an outage currently effecting the down town Halfmoon Bay area. Technicians will be rolling out in the morning to fix the effected links. We appreciate your patience at this time.
12/27/2024 – 5:00PM – Outage Affecting some customers in thedowntown Half Moon Bay area
Cruzio engineers are investigating an outage affecting upstream equipment serving some customers in the downtown Half Moon Bay area. We will continue to update this status with additional information as available.
12/27/2024 – 4:00AM-11:20AM – Outage Affecting some customers in the Butano & San Gregorio areas [RESOLVED]
Cruzio technicians have restored power to upstream equipment, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.
12/27/2024 – 4:00AM – Outage Affecting some customers in the Butano & San Gregorio areas
Cruzio engineers are investigating an outage affecting some customers in the Butano and San Gregorio areas. Technicians are dispatching to assess the situation and perform necessary work to restore services. We will continue to update this status with additional information as available.
12/23/2024 12:00 PM – Outage in Watsonville area [RESOLVED]
Cruzio Engineers have addressed the issue causing the power failure. All services are restored, if you are still experiencing issues please contact our Technical Support team.
12/22/2024 2:00 PM – Outage in Watsonville area [UPDATE]
A Cruzio Technician arrived on site and confirmed that we are experiencing a power failure. Engineers will continue to investigating the cause and updates will be provided as we get more information. No current ETR.
12/21/2024 7:00 PM – Outage in Watsonville area
We are currently experiencing a wireless outage for some customers in the Watsonville area. Engineers are investigating the cause and updates will be provided as we get more information.
12/20/24 5:58pm – Outage affecting Wireless customers at Jardines [RESOLVED]
Cruzio Engineers have addressed the issue causing the Wireless Pro outage in Jardines. If you are experiencing further issues feel free to contact our Technical Support team.
12/20/24 3:22pm – Outage affecting Wireless customers at Jardines
There is an ongoing service outage for Wireless Pro customers in Jardines, Cruzio Engineers are on route to investigate. No current ETR. We will update this network status as more information becomes available.
