Cruzio engineers have mitigated an issue causing an outage for some wireless customers in the Santa Cruz area. Service should now be online, though we are monitoring for continued issues and performance.
6/19/2024 8:00AM – Outage affecting wireless customers in the Santa Cruz area
Cruzio engineers have identified an issue causing outages for wireless customers in Santa Cruz. We are working hard to fix the issue, but have no ETA at this time. We will update this network status as more information becomes available.
6/18/2024 10pm-2am – Emergency Maintenance affecting some customers in the Santa Cruz and Watsonville areas
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in the Santa Cruz and Watsonville areas on Thursday 06/13/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
6/18/2024 7:40AM – Degraded Performance for Wireless Pro Customers in Some Areas of Santa Cruz
Cruzio engineers have identified an issue affecting some Wireless Pro customers in Santa Cruz, and are working to resolve the problem. Affected customers will experience slower speeds and intermittent connectivity. We will update this network status as more information becomes available.
6/17/2024 10:00PM-2:00AM – Maintenance affecting some customers in Watsonville
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Watsonville on Monday 6/17/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
6/11/2024 10pm-2am – Emergency Maintenance affecting some Santa Cruz and Scotts Valley customers
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in Santa Cruz and Scotts Valley on Tuesday 06/11/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
6/09/2024 9:00AM – Degraded Performance for some Wireless Pro Customers in Santa Cruz
Cruzio engineers have identified an issue affecting upstream equipment serving some Wireless Pro customers in Santa Cruz, and are working to resolve the problem. Affected customers will experience slower speeds and intermittent connectivity. We will update this network status as more information becomes available.
6/07/2024 – 11:25PM – Outage Affecting Customers in Butano Canyon Area [RESOLVED]
Cruzio engineers have resolved an issue that was affecting service for some users in Butano Canyon. If you are still seeing issues, please give our Technical Support team a call at 831-459-6301, option 3.
6/07/2024 – 10:30PM – Outage Affecting Customers in Butano Canyon Area
Cruzio engineers have confirmed an outage is currently affecting upstream equipment serving some customers in the Butano Canyon area, and are investigating further. We will continue to update this network status with more information as it becomes available.
6/4/2024 3:30pm – Web hosting host8 issues
All services should be restored. If you are a customer with web hosting on host8.cruzio.com and are still having any issues, please contact Technical Support.