We are currently experiencing a small wireless outage in the Westside area of Santa Cruz. Engineers are en route to investigate the cause of the outage. If we get more information before the services are restored, updates will be provided.
11/26/24 10:00PM-2:00AM – Maintenance affecting Wireless Pro users in the DeLaveaga area
Cruzio engineers will be conducting maintenance on upstream equipment serving Wireless Pro customers in the DeLaveaga area on Tuesday 11/26/24 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. This is part of work we are doing to address a local interference issue. Technicians will keep downtime brief during this window.
11/25/2024 2:15PM – Widespread power outages affecting Midtown, Downtown, and Westside areas of Santa Cruz
Cruzio engineers have noted a large power outage affecting much of the Santa Cruz area. We are working to keep service up where possible.
11/23/2024 2pm-3pm – Emergency Maintenance affecting some Wireless Pro users in Midtown Santa Cruz
Cruzio engineers will be conducting emergency maintenance on upstream hardware serving some customers in Midtown Santa Cruz. There will be brief interruptions during this process. Technicians will keep downtime as minimal as possible.
11/23/2024 – 6:45AM– Outage Affecting some Wireless Customers in the La Honda & Highway 35 areas [UPDATE]
Cruzio engineers have deployed a generator to the distribution site, and customers should be back online.
11/22/2024 – 1:00PM-3:00PM – Outage Affecting some Wireless Customers in the Tunitas & San Gregorio areas [RESOLVED]
Cruzio engineers have identified the upstream issue previously affecting some Wireless customers in the Tunitas and San Gregorio areas, and have successfully restored services. If you continue to experience any problems, please contact our technical support team.
11/22/2024 – 4:00PM– Outage Affecting some Wireless Customers in the La Honda & Highway 35 areas
Cruzio engineers are currently investigating an upstream outage affecting service for some Wireless customers in the La Honda & Highway 35 areas. We will continue to update this status page with more information as it becomes available.
11/23/2024 – 7:00AM – Emergency Maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be conducing emergency maintenance affecting some Wireless Pro customers in the Watsonville area on Saturday, 11/23/2024 starting at 7:00AM. There may be a few brief interruptions during this process. We will keep interruptions as minimal as possible.
11/22/2024 – 1:00PM– Outage Affecting some Wireless Customers in the Tunitas & San Gregorio areas
Cruzio engineers are currently investigating an upstream outage affecting service for some Wireless customers in the Tunitas and San Gregorio areas. We will continue to update this status page with more information as it becomes available.
11/21/2024 7:45AM – Widespread outages in the Half Moon Bay area
Cruzio engineers are investigating widespread outages in the Half Moon Bay area. We will update this status as more information becomes available.
