We have identified an upstream service issue that is impacting the download speeds of some of our legacy DSL customers. We do not have an estimated time of repair at this time, but we will update this status message as more information becomes available. We appreciate your patience.
3/27/16 10:30AM – Outage at KP Arena RESOLVED
The connectivity outage at the Kaiser Permanente Arena has been resolved as of 10:30AM this morning.
3/26/16 @ 12:20pm – Host4 Restarting [RESOLVED]
We rebooted web hosting server host4.cruzio.com in order to fix a stuck process, and the server is now back online. This only affected customers with web hosting services on host 4. Any mail sent during this time was queued and delivered once services were restored. We apologize for any inconvenience.
3/26/16 @ 12:50pm – Host 4 restarting
Due to a stuck process, webhosting server Host4 needs to be rebooted. All email will be queued. We appreciate your patience.
3/26/16 @ 10:30am – Outage at KP Arena
Cruzio engineers have identified a connectivity problem at the KP Arena and are working to resolve the issue. We will update this status message as updates become available, and we appreciate your patience.
3/20/16 @ 1:56pm – Host6 Reboot COMPLETE
Webhosting server Host6 has been rebooted. All queued mail will be delivered. Thank you for your patience.
3/20/16 @ 1:45pm – Webhosting Server Host6 Rebooting
Due to a stuck process, webhosting server Host6 needs to be rebooted. All email will be queued. We appreciate your patience.
3/16/2016 10:25am – Cruzio mail RESOLVED
Cruzio mail servers experienced a brief outage this morning for a few minutes. Engineers have resolved this issue and any mail sent during the outage should have been queued up and will be delivered if it has not already been delivered. This would have effected only customers with @cruzio.com email addresses. Again, this problem should now be resolved. Thank you.
3/14/16 @ ~ 5pm – Weston Outage RESOLVED
As of around 5pm today 3/14/16, Cruzio technicians completed repairs and restored power to some of our wireless equipment in the Weston area. All customers should be back online. Power cycling internal network devices such as wireless routers may be necessary to restore connectivity. We appreciate your patience.
3/14/2016 5:00pm- Weston Outage- RESOLVED
Cruzio technicians have completed the work at Weston, and all systems are now back up and fully operational. We apologize for any inconvenience.