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Home > Member Tools > Network Status

Network Status

12/02/2024 12pm – Wireless outage in Montara/Martin’s Beach area [UPDATE]

December 2, 2024
colin
No Comments

Engineers are working on replacing equipment at the mountain site to restore services. Current ETA is around 5pm. We apologize for the inconvenience.

12/02/2024 10:20am – Wireless outage in Montara/Martin’s Beach area

December 2, 2024
colin
No Comments

We are currently experiencing a wireless outage in the area and engineers are investigating the cause. Updates will be provided as we get them.

12/3/2024 10:00PM-2:00AM – Maintenance for some Wireless Pro customers in the Downtown and Westside Santa Cruz areas

December 2, 2024
Jason Smidt
No Comments

Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Downtown and Westside Santa Cruz on Tuesday 12/3/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

11/30/2024 – 4:15PM – Outage Affecting some Wireless Customers in Downtown and Westside Santa Cruz

November 30, 2024
Robert G
No Comments

Cruzio engineers are currently investigating an upstream outage affecting service for some Wireless customers in Downtown and Westside Santa Cruz. We will continue to update this status page with more information as it becomes available.

11/26/2024 3:30pm – Wireless outage in Westside area of Santa Cruz [RESOLVED]

November 26, 2024
colin
No Comments

This issue was actually resolved before it impacted any customers. If you are having any issues however, please contact Technical Support.

11/26/2024 3:30pm – Wireless outage in Westside area of Santa Cruz

November 26, 2024
colin
No Comments

We are currently experiencing a small wireless outage in the Westside area of Santa Cruz. Engineers are en route to investigate the cause of the outage. If we get more information before the services are restored, updates will be provided.

11/26/24 10:00PM-2:00AM – Maintenance affecting Wireless Pro users in the DeLaveaga area

November 26, 2024
Justin Von Besser
No Comments

Cruzio engineers will be conducting maintenance on upstream equipment serving Wireless Pro customers in the DeLaveaga area on Tuesday 11/26/24 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. This is part of work we are doing to address a local interference issue. Technicians will keep downtime brief during this window.

11/25/2024 2:15PM – Widespread power outages affecting Midtown, Downtown, and Westside areas of Santa Cruz

November 25, 2024
Jason Smidt
No Comments

Cruzio engineers have noted a large power outage affecting much of the Santa Cruz area. We are working to keep service up where possible.

11/23/2024 2pm-3pm – Emergency Maintenance affecting some Wireless Pro users in Midtown Santa Cruz

November 23, 2024
Jason Smidt
No Comments

Cruzio engineers will be conducting emergency maintenance on upstream hardware serving some customers in Midtown Santa Cruz. There will be brief interruptions during this process. Technicians will keep downtime as minimal as possible.

11/23/2024 – 6:45AM– Outage Affecting some Wireless Customers in the La Honda & Highway 35 areas [UPDATE]

November 23, 2024
Jason Smidt
No Comments

Cruzio engineers have deployed a generator to the distribution site, and customers should be back online.

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Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, & Zayante.

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