Cruzio engineers are investigating an outage affecting upstream equipment serving some customers in the Half Moon Bay area, and are currently assessing the situation. We will continue to update this network status with more information as it becomes available.
5/23/24 9AM-6PM – Maintenance affecting some Wireless Pro customers in Live Oak Area
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in the Live Oak area on 5/23/24 9AM-6PM . Technicians will keep interruptions as minimal as possible during this window.
5/13/2024 10pm-2am – Emergency Maintenance affecting some Wireless Pro customers in Westside and Eastside Santa Cruz
Cruzio engineers have noted an issue affecting some Wireless Pro customers in West and East Side Santa Cruz. We will be conducting maintenance to resolve the issue tonight between 10PM and 2AM. We expect brief periods of downtime during this maintenance.
5/11/2024 9:15pm – Power Outage Affecting Some Wireless Customers in the La Honda Area [RESOLVED]
A power outage affecting some customers in the La Honda area has been resolved, and service has been restored.
5/11/2024 7:00pm – Power Outage Affecting Some Wireless Customers in the La Honda Area
Cruzio engineers have noted a power outage affecting some wireless customers in the La Honda area. Service will be restored once power to the access point site comes back on.
5/11/2024 4:40PM – Degraded Performance for Some Wireless Pro Customers in the East and West Side Santa Cruz Area [RESOLVED]
Cruzio engineers have resolved an issue causing inconsistent and degraded service for the above areas.
5/11/2024 3:20PM – Degraded Performance for Some Wireless Pro Customers in the East and West Side Santa Cruz Area
Cruzio engineers have identified an issue causing slow speeds and inconsistency for some Wireless Pro customers in the West Side and East Side areas of Santa Cruz. We will update this status as more information becomes available.
5/7/2024 7:00PM – Degraded Performance for Wireless Customers in the Half Moon Bay Area [RESOLVED]
Cruzio engineers have resolved an issue with the network serving Half Moon Bay Area wireless customers. Performance should be back to normal.
5/7/2024 5:40PM – Degraded Performance for Wireless Customers in the Half Moon Bay Area
Cruzio engineers have identified an issue with the network serving wireless customers in the Half Moon Bay area, and are working to resolve the problem. Customers in the area will experience slow speeds and intermittent connectivity. We will update this network status as more information becomes available.
5/7/24 10PM-2AM – Maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Watsonville on 5/7/24 10PM-2AM . There should only be brief interruptions during this window.