Cruzio engineers have confirmed services have been restored, and all previously affected customers should be back online. This status update was delayed to make sure everything was stable and holding. If you continue to experience any issues, please contact our technical support team.
7/10/2024 11:00AM – Outages Affecting some Wireless customers in Woodside & Bear Gulch areas
Cruzio engineers are investigating outages affecting upstream equipment serving some customers in the Woodside and Bear Gulch areas, and are currently assessing the situation further. We will continue to update this network status with more information as it becomes available.
7/10/2024 9:00AM-6:00PM – Maintenance affecting some customers in Westside Santa Cruz
Cruzio engineers will be conducting maintenance on upstream equipment serving part of Westside Santa Cruz on Wednesday 07/10/2024 from 9:00AM-6:00PM. Though the maintenance window is all day, we only anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
7/9/2024 9:00am – Outage in Scotts Valley area [RESOLVED]
The power outage affecting customers in the Scotts Valley area has been resolved and all services should be operating normally at this time.
7/7/2024 7:30AM – Outages Affecting some customers in Woodside, Bear Gulch areas [UPDATE]
Services are once again being impacted. Crews are investigating.
7/6/2024 3:30PM – Outages Affecting some customers in Woodside, Bear Gulch areas [RESOLVED]
All services should be restored. This status update was delayed to make sure everything was stable and holding.
7/6/2024 11:20AM – Outages Affecting some customers in Woodside, Bear Gulch areas
Cruzio engineers are investigating an intermittent outages affecting upstream equipment serving some customers in the Woodside and Bear Gulch areas, and are currently assessing the situation further. We will continue to update this network status with more information as it becomes available.
7/5/2024 2:45PM-2:55PM – Outages Affecting some customers in Woodside, Bear Gulch areas – [RESOLVED]
Cruzio engineers have identified and resolved issues affecting some wireless customers in the Woodside and Bear Gulch areas. If you still continue to experience service outages, please contact our Technical Support team.
7/5/2024 2:45PM – Outages Affecting some customers in Woodside, Bear Gulch areas
Cruzio engineers are investigating an intermittent outages affecting upstream equipment serving some customers in the Woodside and Bear Gulch areas, and are currently assessing the situation further. We will continue to update this network status with more information as it becomes available.
7/5/2024 1:30PM – Outage Affecting some customers in Woodside, Bear Gulch areas [RESOLVED]
Cruzio engineers have identified and resolved issues affecting some wireless customers in the Woodside and Bear Gulch areas. If you still continue to experience service outage, please contact our Technical Support.